The toy bar on my Rockout Rocker was broken by an enthusiastic toddler cousin. I called Bababing and they immediately said they would send a replacement. It urned up in the post a couple of days...
This is a present for my sister so I haven’t opened it or tried the chair but the service was fantastic and it arrived so quickly!!
Productbeoordelingen
Datum van aankoop: 17/01/2022
0
Delen
Betrouwbare klant
4 years ago
Placed an order on the website for a changing bag. The listing had no description or clear list of what was included.
I received an email notifying me just to make clear that i had not actually...
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Nick
Bababing!
4 years ago
Hi, Firstly, I am sorry to read your recent service review and we do apologise for any lack of communication. After speaking with our Sales team, they advised you that a full refund would be provided as communication was made that the changing bag was not included within the changing accessory bundle you purchased.
As a full refund was duly made by our customer services team, they assumed that the case was closed as you required a full refund based on this purchase?
Excellent service from ordering to receiving item. My daughter was delighted with changing bag and contents. Would definitely purchase from this site again.
Customer service was second to none when I contacted bababing after losing a car seat adaptor. They were unbelievably helpful, providing me with a new one at a minimal cost.
Thanks again!
Productbeoordelingen
Datum van aankoop: 07/01/2022
0
Delen
Betrouwbare klant
4 years ago
Received a faulty item. Returning was a bit of a faff but got there in the end and I've now received my refund. Thank you.
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