3 deliveries that arrived damaged all delivered by the same courier. I have passed the customer's comments on and we will investigate. Customer was refunded for this order.
Will
YouGarden Ltd
We recommend removing as much blanketweed as possible before applying Bio Pond Clear, as this is much more difficult to break down. The product will break blanketweed down, but will take a lot longer to do so if there is a lot of it present.
Will
YouGarden Ltd
Items ordered were not all in stock. Had to wait a number of weeks. Plants were not the right type. Delivery was slit into multiples.
You Garden
You Garden
12 years ago
Delivery was split as the items ordered were too large to send together.
The Cypress trees ordered were in very high demand, and unfortunately a delivery from our Spanish supplier was delayed significantly, so this order was not fulfilled as quickly as we'd have liked.
Another part of the order was returned to us by the courier as it sustained damage prior to delivery, again adding a number of days.
Replacements have been sent at our cost and the order now fulfilled in full.
Will
YouGarden Ltd
I'm glad to hear that the product worked well.
It is recommended that you "top-up" your pond with Bio Pond Clear if the algae or blanketweed starts to return after a few weeks. This is particularly true in hot summers like this one, when algal growth is greatly increased.
Next time, try a larger pack, and splitting the doses over a few weeks.
Will
YouGarden Ltd
Atsauksmes par produktu
Pirkuma datums: 27/06/2013
0
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Verificēja Feefo
12 years ago
very helpful
Atsauksmes par produktu
Pirkuma datums: 14/07/2013
0
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Verificēja Feefo
12 years ago
Delivery was as promised and received in good condition.
You do not need to be a gardener, as we provide all the things you need, advice on getting best results, and 'how to' videos as well, explained in simple terms. Our ethos is 'Gardening for Everyone', and we make it easy for Everyone to grow great tasting food, and beautiful flowers and look after your environment too!
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
You do not need to be a gardener, as we provide all the things you need, advice on getting best results, and 'how to' videos as well, explained in simple terms. Our ethos is 'Gardening for Everyone', and we make it easy for Everyone to grow great tasting food, and beautiful flowers and look after your environment too!