Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Universal Fans Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 1,982 pārskati

Paul Falzon

Verificēja Feefo

7 months ago

Ko Paul Falzon teica par Universal Fans:

ok but very slow responses

Product

Universal Fans

7 months ago

Thank you for taking the time to leave a review. We’re sorry to hear that you felt our response times were slower than expected. After reviewing your order history, we can see our team replied promptly at each stage and worked to arrange your exchange and refund as quickly as possible. However, we appreciate your feedback and will continue to refine our processes to ensure communication feels smoother and more seamless. If there’s anything further we can assist with, please feel free to reach out.

Atsauksmes par produktu

Product

Universal Fans

7 months ago

Thank you for your feedback. We’re glad to hear the fan itself meets your expectations, but we’re sorry the warehouse experience fell short. Our records show the box was received already opened, but the internal inspection confirmed all contents were intact and suitable to be returned to stock. We understand this caused frustration, and we appreciate you bringing it to our attention so we can address it internally and improve future customer experiences.

Pirkuma datums: 11/11/2025

Annette H

Verificēja Feefo

AUS

7 months ago

Ko Annette H teica par Universal Fans:

Love the fans, great service!

Universal Fans were very helpful with our purchase. We were supplied with excellent information on the website and any further questions we had were answered by the staff.

Atsauksmes par produktu

Pirkuma datums: 04/11/2025

paul H

Verificēja Feefo

AUS

7 months ago

Ko paul H teica par Universal Fans:

Great service Great price

Fantastic service. The price quoted was really good compared to other suppliers. Postage was very reasonable and the fan arrived safely and really quickly. I was able to track my package for peace of...

Lasīt vairāk

Atsauksmes par produktu

Pirkuma datums: 12/05/2025

Uzticams klients

Verificēja Feefo

7 months ago

Knowledgeable. Spoke on phone then went and picked up fan, the face plate alternative could not be found anywhere. We waited over a week for one to be sent.

Product

Universal Fans

7 months ago

Thank you for your feedback. We’re glad to hear you found our team knowledgeable, and we appreciate your patience while we located the fascia for your fan. We understand the delay was longer than expected, and we apologise for the inconvenience caused. If there’s anything further we can assist you with, we’re always here to help. We’re of course glad to hear you found our team knowledgeable and were able to pick up your fan on the day.

Atsauksmes par produktu

Product

Universal Fans

7 months ago

Thank you for taking the time to leave a review. We're sorry to hear you're finding the fan noisy, as that’s certainly not expected for this model. We’d really like the opportunity to assess this for you under warranty. Please reach out to us so we can help: https://universalfans.com.au/contact-us/

Uzticams klients

7 months ago

Thank you for your response. We would like to have the fan assessed please.

Pirkuma datums: 12/11/2025

Charlie Carrubba

Verificēja Feefo

7 months ago

Ko Charlie Carrubba teica par Universal Fans:

Great customer service

Very happy with the service provided

Atsauksmes par produktu

Pirkuma datums: 11/11/2025

Matthew

Verificēja Feefo

AUS

7 months ago

Ko Matthew teica par Universal Fans:

Fantastic fast service, received item next day. Very well securely packaged.

Atsauksmes par produktu

Pirkuma datums: 11/11/2025

Uzticams klients

Verificēja Feefo

7 months ago

I received the best customer service from the team at Universal. This is the second time I have fitted a house out with fans from there and I won’t look anywhere else. I have recommended them to all...

Lasīt vairāk

Atsauksmes par produktu

Pirkuma datums: 05/11/2025

Uzticams klients

Verificēja Feefo

7 months ago

Fan purchase.

Easy on-line purchase. Prompt delivery. Well packed.

Atsauksmes par produktu

Pirkuma datums: 01/10/2025

Uzticams klients

Verificēja Feefo

8 months ago

Happy with Fan purchase

Very helpful staff, who were knowledgeable about the product and its functionality.

Atsauksmes par produktu

Pirkuma datums: 29/09/2025

Victoria Jordan

Verificēja Feefo

AUS

8 months ago

Ko Victoria Jordan teica par Universal Fans:

Beautiful Fans

I called and spoke to Peter who was just brilliant. Peter answered all my questions and went above & beyond with his customer service. It was a pleasure not only with Peter's customer service and...

Lasīt vairāk

Atsauksmes par produktu

Pirkuma datums: 29/09/2025

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Universal Fans pārskati

Polyaire Derby 150 Ceiling Exhaust FanVairāk pārskatu par šo produktu(9)Skatīt produkta tīmekļa vietniIt was really easy to install when I needed to replace an old fan that had stopped working. The box contained everything and it was a simple swap out.

Fanco Dynamic - Ceiling Wall Exhaust Fan - 280m3 hr - 150mm Duct - Square - WhiteVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniIt is extremely noisy. I would never have purchased if I knew.

Fanco Metro Boost 250 - Exhaust Fan - 400m3 hr - 150mm Duct - Square - CCT LED - WhiteVairāk pārskatu par šo produktu(3)Skatīt produkta tīmekļa vietniVery quite fan and easy to install

Sub Floor Ventilation Kit with Premium TT Silent and Two Intakes 200mm - Up to 200m3Vairāk pārskatu par šo produktu(3)Skatīt produkta tīmekļa vietni

Fanco Eco Silent DC Ceiling Fan with Wall Control and Remote - White 48Vairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniSimple installation. Looks good. Efficient operation. Very quite operation. Would buy again.

Fanco Horizon 2 2 DC - 52 (132cm) - White (M) - White (B) - CCT LEDVairāk pārskatu par šo produktu(9)Skatīt produkta tīmekļa vietniVery happy with this fan. It’s quiet, looks smart and has the functionality we required.

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?