Universal Fans pārskati

Hi, Thank you for your feedback, and we’re sorry to hear that you’ve had a frustrating experience. We take concerns around customer communication very seriously. While we understand your concerns regarding receiving review requests, our Terms & Conditions outline that customers may receive follow-up communications, including requests for feedback. If you prefer not to receive these in future, please let us know and we can update your preferences accordingly. We also apologise if the review requests felt excessive. These messages are automated and are intended to help us improve our service, but we appreciate that they may not always be welcome. If there’s anything further we can assist you with, please feel free to contact us directly.