Quit, efficient and expert advice and product supply. I received friendly, responsive and helpful responses to my queries and when it came to purchasing payment and delivery were trouble free.
Stylish fan had it installed and doesn’t work. 5 days have passed still not resolved. Waiting to hear back from universal fans. Very expensive ornament!! I hope the company get back to me soon.
Vanessa
Universal Fans
4 years ago
Hi there,Thanks for reaching out to us. Your feedback is most valuable and helps us to improve both processes and our customer service too! We’re really sorry for any inconvenience caused with the fan you purchased. Upon liaising with the manufacturer on your behalf we’ve been assured they are already in contact with you to resolve this issue as we speak, however the process has been taking a bit longer due to the time of year and other impacts around COVID and some staff in isolation. If you do require any further assistance, please be sure to let us know!Regards,The team at Universal Fans
AW
athena williams
4 years ago
Thanks for the message universal fans team I look forward to a response - I think the fan is very stylish and suits my place well - so hopefully the problem is resolved very soon and I hear from the rest of the team - thanks for the prompt response
Atsauksmes par produktu
Vanessa
Universal Fans
4 years ago
Hi there,Thanks for reaching out to us. Your feedback is most valuable and helps us to improve both processes and our customer service too! We’re really sorry for any inconvenience caused with the fan you purchased. Upon liaising with the manufacturer on your behalf we’ve been assured they are already in contact with you to resolve this issue as we speak, however the process has been taking a bit longer due to the time of year and other impacts around COVID and some staff in isolation. If you do require any further assistance, please be sure to let us know!Regards,The team at Universal Fans
Vanessa
Universal Fans
4 years ago
Hi there,Thanks for reaching out to us. Your feedback is most valuable and helps us to improve both processes and our customer service too! We’re really sorry for any inconvenience caused with the fan you purchased. Upon liaising with the manufacturer on your behalf we’ve been assured they are already in contact with you to resolve this issue as we speak, however the process has been taking a bit longer due to the time of year and other impacts around COVID and some staff in isolation. If you do require any further assistance, please be sure to let us know!Regards,The team at Universal Fans
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.