Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Universal Fans atsauksmes

Tiek rādīti visi 2,001 pārskati

Trusted Customer

Verificēja Feefo

6 years ago

Ko Trusted Customer teica par Universal Fans:

Product arrived in good time frame, although from my ordering I believed it to be a locally made item.

Atsauksmes par produktu

Pirkuma datums: 25/03/2020

Trusted Customer

Verificēja Feefo

6 years ago

Ko Trusted Customer teica par Universal Fans:

Universal fans a supplier never to be used again.

Their return policy is disgraceful. I had a fan that I incorrectly ordered and when I received it I opened the unsealed box it was delivered in to see if it would work. Because I was honest enough to...

Lasīt vairāk

Customer Service

Universal Fans

6 years ago

Hi, thanks for your feedback. We're sorry to hear that you're disappointed with our returns policy. We understand that people make mistakes sometimes so we do accept change of mind returns, even though we are not required to do so under Australian Consumer Law. However, in order to ensure that we can provide our customers with brand new items, we do not accept returns of open boxes. This policy is outlined on our website here: https://www.universalfans.com.au/return-policy/. We do encourage customers to report any damage to their order as soon as they are aware of it because this puts us in the best possible position to help you. This includes receiving an unsealed box as well as the damage to the vent. I can assure you that these items are packed carefully and leave our warehouse sealed. Your review indicates that you don't want to proceed with a warranty claim for the vent, but if you change your mind please let us know by emailing service@universalfans.com.au.

Atsauksmes par produktu

Pirkuma datums: 27/03/2020

Trusted Customer

Verificēja Feefo

6 years ago

Ko Trusted Customer teica par Universal Fans:

Excellent service! Patient and understanding.

Pirkuma datums: 25/03/2020

Uzticams klients

Verificēja Feefo

6 years ago

Helpful and informative

Universal Fans were very helpful as I had to make a decision without being able too view the unit - they talked me through the options and also made sure that I was aware that the fan was still going...

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Atsauksmes par produktu

Pirkuma datums: 23/03/2020

Uzticams klients

Verificēja Feefo

6 years ago

This is the second fan purchased from Universal Fans. Quick delivery of product each time and well priced.

Atsauksmes par produktu

Pirkuma datums: 26/03/2020

Uzticams klients

Verificēja Feefo

6 years ago

Great service. Quick delivery

Atsauksmes par produktu

Pirkuma datums: 25/03/2020

Uzticams klients

Verificēja Feefo

6 years ago

Delivery made in well under expected time frame!

I needed a fan delivered within a very short time frame to meet the scheduled appointment of an electrical contractor. Universal staff sourced the fan from interstate and made delivery to my house...

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Atsauksmes par produktu

Pirkuma datums: 27/03/2020

Trusted Customer

Verificēja Feefo

Melbourne

6 years ago

Ko Trusted Customer teica par Universal Fans:

Wonderful customer service

Wonderful customer service, Amanda helped us to select the appropriate fan for our needs. All follow-up was timely and helpful. Would recommend to others.

Pirkuma datums: 25/03/2020

Trusted Customer

Verificēja Feefo

6 years ago

Ko Trusted Customer teica par Universal Fans:

The fan looks amazing... can't wait to have it installed...which could be in a few month's time as we are in lockdown due to the coronavirus..

Atsauksmes par produktu

Pirkuma datums: 17/03/2020

Uzticams klients

Verificēja Feefo

6 years ago

Very fast.

Pirkuma datums: 16/03/2020

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

Kāpēc uzticēties Feefo atsauksmēm?

Uzziniet vairāk par Feefo

Universal Fans pārskati

Brilliant Horizon 3 in 1 WhiteVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniProduct has been installed and appears to be working as it should. There may need to be some adjustments, which only time will tell.

Square Air Conditioning Vent 360mm (350mm Duct)Vairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietnipoorly packed and broken in transit

TT Silent 150 inline mixflow fanVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniVery effective in drying out a wet wall

Polyaire Derby 100 Ceiling Exhaust FanVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniReplacement for 12 year old fan. Very easy to install. Quite and efficient fan.

Fanco 18_ Quiet DC Semi Commercial Wall FanVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniVery quiet. Easy to install

Three Sixty FlatJet DC - 56 (140cm) - BlackVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniA very nice fan functioning as expected. Simple instructions and painless installation.

Aeratron FR DC Ceiling Fan With Remote - Silver 60Vairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniQuick delivery. Thanks. The fan looks amazing. Can't wait to have it installed once we are out of lockdown due to the coronavirus.

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?