Very quick turnaround on dispatching and delivery interstate even with covid19 affecting both states. Everything arrived as I ordered. Would happily purchase from them again.
Atsauksmes par produktu
Pirkuma datums: 24/08/2020
0
Dalīties
TC
Trusted Customer
Verificēja Feefo
Richmond
6 years ago
Ko Trusted Customer teica par Universal Fans:
I would like to compliment Universal Fans on their professionalism and commitment to customer service during the Covid19. As I was unable to visit the store, I was guided to purchase the right...
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Atsauksmes par produktu
Pirkuma datums: 13/08/2020
0
Dalīties
Uzticams klients
Verificēja Feefo
6 years ago
Amanda was great in her serVice but when delivery was not successful a male assistant was no help at all to help sort out the delivery problem
Customer Service
Universal Fans
6 years ago
Hi there, I've checked your consignment details and I'm glad to see that you have received your order. However, I am sorry to hear that our after-sales service wasn't to the same standard that you'd come to expect from us! We are looking into this to see how we can improve when hiccups do present themselves around delivery, although it can be tricky when it comes to road closures in place! Please don't hesitate to email us service@universalfans.com.au if you need anything else from us at all.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.