Both telephone and email enquiries were dealt with promptly and with great focus on complete customer service. *****, no hard sales, just facts and information.
Atsauksmes par produktu
Pirkuma datums: 02/12/2020
0
Dalīties
Uzticams klients
Verificēja Feefo
5 years ago
Couldn't believe how soon they arrived, less than a week across the country. Usually wait at least a couple of weeks at least for items from the eastern states. Love the fans as well especially the...
Fans arrived in a timely manner ans worked as advertised. However, after nine (9) months of operation one of the fans is displaying F during its left to right swing and shuts down if the swing action...
Fantastic customer service, I asked a couple of tricky product questions and Universal Fans found the answers for me and quickly got back to me. I also found their prices to be competitive, so I...
As a specialist fan retailer, universal fans have a really great range of fans - and the price is right... We have sloping ceilings (19 degrees) and most shops don't have much choice. Also, our...
Lasīt vairāk
Pirkuma datums: 04/12/2020
0
Dalīties
RW
Richard Wood
Verificēja Feefo
edgecliff sydney
5 years ago
Ko Richard Wood teica par Universal Fans:
we are waiting for warranty service
Customer Service
Universal Fans
5 years ago
Hi, sorry to hear about this. It looks like you may have contacted the manufacturer directly to raise a warranty claim, because we haven’t received any emails from you. They will reopen from January 4th, however even at this time of year, the manufacturer’s in-home warranty is still usually the preferred option for most customers. In the meantime, please email any correspondence you’ve had with them to service@universalfans.com.au, and we will be happy to look at your options or liaise with the supplier on your behalf once they’ve reopened.
Atsauksmes par produktu
Pirkuma datums: 02/12/2020
0
Dalīties
MM
Marc Meiers
Verificēja Feefo
5 years ago
Ko Marc Meiers teica par Universal Fans:
Easy to use website and cannot fault the service, thank you!
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.