Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Thompson & Morgan atsauksmes

Uzticams klients

Verificēja Feefo

1 month ago

Good looking healthy plants

Plants arrived on time and in good condition.

Atsauksmes par produktu

Pirkuma datums: 30/06/2026

0

Uzticams klients

Verificēja Feefo

1 month ago

Good packaging

Prompt and efficient

Hannah L

Thompson & Morgan

21 days ago

We're pleased to hear that you were happy with the packaging and found our service prompt and efficient. Thank you for taking the time to share your feedback. Kind regards, Hannah Thompson & Morgan

Atsauksmes par produktu

Pirkuma datums: 30/06/2026

0

Uzticams klients

Verificēja Feefo

1 month ago

Na

Hannah L

Thompson & Morgan

26 days ago

We’re sorry to see that you were disappointed with the service you received. We take all feedback seriously and will ensure your comments are shared with the relevant team. Kind regards, Hannah Thompson & Morgan

Atsauksmes par produktu

Hannah L

Thompson & Morgan

26 days ago

We’re sorry to hear that your plants arrived parched and wilted, with some unfortunately not surviving. We appreciate the effort you made to try and save the remaining plants and understand how disappointing it must have been to receive them in this condition. We take feedback regarding the quality and condition of our plants seriously and will ensure your comments are passed on to the relevant team. Kind regards, Hannah Thompson & Morgan

Pirkuma datums: 30/06/2026

0

CH

Chris

Verificēja Feefo

GBR

2 months ago

Ko Chris teica par Thompson & Morgan:

Service of company

Very good selection of plants and good deals. Plants are good, sometimes plugs or pot plants are damage, but if you contact them they are helpful, they also will let you know if the plant is not...

Lasīt vairāk

Atsauksmes par produktu

Pirkuma datums: 24/06/2026

0

Uzticams klients

Verificēja Feefo

1 month ago

Slow

Hannah L

Thompson & Morgan

21 days ago

We're sorry to hear that you found our service slow. We understand how frustrating it can be to wait longer than expected, and we appreciate you taking the time to share your feedback. We will take your comments on board as we continue to review our service. Kind regards, Hannah Thompson & Morgan

Atsauksmes par produktu

Pirkuma datums: 06/07/2026

0

Uzticams klients

Verificēja Feefo

2 months ago

Not as good as last few years.

Service was good. Plants arrived when expected.

Heather

Thompson & Morgan

1 month ago

Thank you for taking the time to share your feedback. We are pleased to hear that you were happy with the service provided and that your plants arrived as expected. We hope they settle in well and bring plenty of enjoyment to your garden. We appreciate your support and look forward to serving you again in the future. Heather Thompson & Morgan Customer Services

Uzticams klients

1 month ago

Now that the plants have had time to grow not one of them is Apricot. They are all red and white but worse than that they are not trailers not one of them! Highly disappointed!! Will not be using you again .

Hannah L

Thompson & Morgan

1 month ago

We're sorry to hear that your plants have not developed as expected and that they did not match the variety and habit you were anticipating. We understand how disappointing it must be to find that they were not the apricot trailing plants you had hoped for. We have contacted you directly to help resolve this matter and hope we can put things right for you. Thank you for taking the time to share your feedback. Your comments regarding the variety and performance of the plants will be passed on to the relevant teams as we continue to review the quality of our products. Kind regards, Hannah Thompson & Morgan

Uzticams klients

1 month ago

Company have responded in a very positive manner. Thank you

Atsauksmes par produktu

Hannah L

Thompson & Morgan

1 month ago

We're sorry to hear that your plants have not developed as expected and that they did not match the variety and habit you were anticipating. We understand how disappointing it must be to find that they were not the apricot trailing plants you had hoped for. We have contacted you directly to help resolve this matter and hope we can put things right for you. Thank you for taking the time to share your feedback. Your comments regarding the variety and performance of the plants will be passed on to the relevant teams as we continue to review the quality of our products. Kind regards, Hannah Thompson & Morgan

Pirkuma datums: 12/05/2026

0

Uzticams klients

Verificēja Feefo

1 month ago

Small perrenial plants

When parcel arrived everything was well packed with instructions to delivery driver that it was live plants and hsd to be kept in upright position which was the way it was delivered.

Samie

Thompson & Morgan

1 month ago

Thank you for your 5-star review. We're delighted to hear your small perennial plants arrived well packaged and that the delivery instructions were followed. We hope they establish well and provide plenty of enjoyment in your garden. Kind regards, Samie Thompson & Morgan Customer Care

Atsauksmes par produktu

Samie

Thompson & Morgan

1 month ago

Thank you for your review. We're sorry to hear that your Fuchsia Lady Thumb Hardy arrived looking dry and has not recovered as expected. This is not the quality we aim to provide, and we appreciate you sharing your feedback. Please contact our Customer Care team with your order details if you would like us to look into this further. Kind regards, Samie Thompson & Morgan Customer Care

Justine

Thompson & Morgan

1 month ago

Thank you for your review. We were sorry to learn that your Fuchsia Lady Thumb Hardy had not recovered after being repotted and that it had sadly died after a few weeks. We understood how disappointing this must have been, especially after taking the time to pot it on and care for it alongside your other plants. We were sorry that the plant had not established as expected and appreciated you taking the time to share your experience. Your feedback was valuable in helping us review the quality and service we provided. Kind regards, Justine T&M Customer Care

Samie

Thompson & Morgan

1 month ago

Thank you for your review. We're pleased to hear your Rhododendron Girards Variegated Hot Shot Azalea Group remains healthy, although we're sorry to hear it has been slower to establish than expected. Plants can sometimes take time to settle after repotting as they focus on developing their root system before putting on visible growth. We hope it continues to thrive and provides a lovely display in time. Kind regards, Samie Thompson & Morgan Customer Care

Pirkuma datums: 29/06/2026

0

MB

Maureen Booth

Verificēja Feefo

GBR

1 month ago

Ko Maureen Booth teica par Thompson & Morgan:

Disappointing

Customer service acknowledged.

Justine

Thompson & Morgan

1 month ago

Thank you for your review. We were sorry to learn that you had been disappointed with your experience. We were pleased that our Customer Care team had acknowledged your concerns and appreciated you taking the time to share your feedback. We were sorry that your order had not met your expectations and hoped that the support provided had helped to address the issue. Kind regards, Justine T&M Customer Care

Atsauksmes par produktu

Justine

Thompson & Morgan

1 month ago

Thank you for your review. We were sorry to learn that your Pink Shockwave Collection had not arrived in the condition you expected and that the plants had failed to grow or flower as hoped. We understood how disappointing this must have been, particularly when you had been looking forward to enjoying the collection. We were pleased that our Customer Care team had been able to resolve this for you at the time. We were sorry that the original plants had not met the quality standards we aimed to provide and appreciated you sharing your experience. Kind regards, Justine T&M Customer Care

Pirkuma datums: 08/07/2026

0

Uzticams klients

Verificēja Feefo

1 month ago

Easy to order, delivered on time, not tried any of the seeds yet.

Hannah L

Thompson & Morgan

21 days ago

We're pleased to hear that you found ordering easy and that your seeds arrived on time. We hope you enjoy sowing them when you're ready and have great success watching them grow. Thank you for taking the time to share your feedback. Kind regards, Hannah Thompson & Morgan

Pirkuma datums: 08/07/2026

0

Uzticams klients

Verificēja Feefo

1 month ago

goods from Thompson and Morgan

Well packed and arrived on time

Atsauksmes par produktu

Pirkuma datums: 08/07/2026

0

Thompson & Morgan pārskati

Coronilla glauca Citrina Large PlantVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniIt arrived in good condition and has survived so far with watering in spite of the drought. It's too early to say anything more.

Leycesteria formosa Purple RainVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniArrived in good condition and is surviving so far in a pot with watering. It's too early to say anything more.

Escallonia rubra MacranthaVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniLooking very healthy

Gerbera garvinea Majestic BurgundyVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniHealthy but not too many blooms

Coronilla glauca Citrina Large PlantVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniUnfortunately looking very poorly

Sunflower SunBelievabletrade Brown Eyed GirlVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniGood plant, flowering well. very healthy

Sherbet LemonVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniArrived in poor condition. Parched, wilted. Quite a bit died, worked to save some plants.

Tomato Shirley F1 - SeedsVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietni

Tomato Gardeners Delight - SeedsVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietni

Broad Bean The Sutton - SeedsVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietni

Courgette All Green Bush - SeedsVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietni

Begonia Majestic Apricot Shades MixVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniNow that those plants which actually survived have grown not one is Apricot, they are all white and red. Even worse they are not trailing plants. Very disappointed and will not use again.

Fuchsia Lady Thumb HardyVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniI repotted into larger pot on arrival,it looked very dry in pot and after 3 weeks it just shrivelled up and died even as it was in same spot in garden with my other purchases ,very dissapointed.

Hemerocallis Peach PuddingVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniPlanted it outside in larger pot and it is now almost 3 times larger than arrival and is offering to go into bud.

Hemerocallis Mini StellaVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniPlanted out on arrival and is starting to fill the pot already along with signs of small buds.

Rhododendron Blue DanubeVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniIt is growing thicker and bushing out nicely. The roots are already pushing out from the pot so may have to put into another pot.

Rhododendron Mothers Day Azalea GroupVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniAnother great success in purchasing this plant as it started growing more thickly and taller after a few weeks.

Rhododendron Girards Variegated Hot Shot Azalea GroupVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniThis plant seems to be very slow growing it has been repotted into larger pot ,still green but not much progress in growth.

Hemerocallis Dress CodeVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniSuperb growth in this plant as it seems to be getting bigger and very much stronger every day can't wait to see it in full bloom.

Pink Shockwave CollectionVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniAll past their sell by date….no flowers, no growth, no quality and control .

Coreopsis Solar CollectionVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniSeems ok just moved them into bigger pots as I was not ready to plant them yet

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?