Thompson & Morgan pārskati

Thank you for your review. We're sorry to hear your order took longer than expected to arrive. We appreciate your feedback and understand that timely delivery is important. We will continue working with our delivery partners to provide the best possible service. Kind regards, Samie Thompson & Morgan Customer Care

Diana, we're sorry to hear that you found our service a little below par this time. We always aim to provide a high standard of service, so we appreciate you taking the time to share your feedback and will take your comments on board. Kind regards, Hannah Thompson & Morgan

We’re pleased to hear that, overall, your experience was not too bad, although we’re sorry to see your comments regarding the courier. We appreciate you taking the time to leave your feedback, which will be passed on to the relevant team. Kind regards, Hannah Thompson & Morgan

We’re sorry to hear that your order took longer than expected to arrive and that you were also disappointed with the time taken to respond to your emails. We understand how frustrating it is to be left waiting for an update when you’re looking forward to receiving your order. We appreciate you taking the time to share your experience and will ensure your feedback is passed on to the relevant team. Kind regards, Hannah Thompson & Morgan

We’re sorry to hear that you’ve experienced damage to your plants and that you’ve lost several as a result. We understand how disappointing and frustrating this must be, particularly when you’re looking forward to seeing your plants arrive and thrive. We take concerns about plant condition and transit damage seriously, and we’ll ensure your feedback is passed on to the relevant team. Kind regards, Hannah Thompson & Morgan

We’re sorry to hear how disappointed and frustrated you have been with your recent purchases and the way your concerns have been handled. We understand that having several unsuccessful products and then needing to make repeated contact would be particularly disappointing. We appreciate you taking the time to share your experience and are sorry that the outcome has not met your expectations. Your feedback regarding both the products and your experience with our service will be passed on to the relevant teams. Kind regards, Hannah Thompson & Morgan