Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Thompson & Morgan Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

119,719 pārskati no 119,713

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par Thompson & Morgan:

Brilliant company

They are always ready to help with any problem. Nothing is too much trouble, a brilliant service always.

Faye

Thompson & Morgan

9 years ago

We are so pleased to learn you have been so happy with our service! ~ Kind regards ~ Faye

Pirkuma datums: 26/06/2017

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par Thompson & Morgan:

excellent, as usual

Faye

Thompson & Morgan

9 years ago

Thank you so much, it is really appreciated :) ~ regards Faye

Pirkuma datums: 26/06/2017

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par Thompson & Morgan:

So far I have not received these plants so I can't tell you what I thought of them but thank you for asking!!

Nikki

Thompson & Morgan

9 years ago

Hi Tricia, Thank you for your feedback. I am sorry to hear that you are still missing some of your order. I have left some information on each of your individual product reviews. If you have any questions, please do not hesitate to get in touch via socialmedia@thompson-morgan.com and we will be happy to help. Thanks Nikki

Atsauksmes par produktu

Pirkuma datums: 26/06/2017

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par Thompson & Morgan:

Gardeners Christmas.

Packaged well. Plants arrive in good health again and again and always with a really strong root system. Offers are so good hard to resist. Love the labels and info that comes with my plants. Such a...

Lasīt vairāk

Anne

Thompson & Morgan

9 years ago

Hello there. Thank you for your review. It's lovely to hear that your plants always arrive in good condition. We have some really good offers and I'm pleased that you are able to take advantage of some of them. I'm glad that we're able to keep our gardeners happy and that you feel like it's Christmas every time you order. It's great to hear that you're happy with our products and service. Kind regards, Anne

Pirkuma datums: 26/06/2017

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par Thompson & Morgan:

plants

my goods arrived in the scheduled time scale

Faye

Thompson & Morgan

9 years ago

That's great to hear as we always strive to deliver when advertised. ~ Thanks ~ Faye

Pirkuma datums: 26/06/2017

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par Thompson & Morgan:

Great service and comms

Great speedy service excellent communication

Faye

Thompson & Morgan

9 years ago

We are so pleased to learn you have been happy with our service and communication! ~ Kind regards ~ Faye

Pirkuma datums: 26/06/2017

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par Thompson & Morgan:

Half of the plants arrived half dead.

Nikki

Thompson & Morgan

9 years ago

Hi Kerry, Thanks for your feedback. I am so sorry to hear that some of your order has arrived in poor quality. I have commented on your product review with regards to the action that we take. We hope to hear from you soon. Thanks Nikki

Atsauksmes par produktu

Nikki

Thompson & Morgan

9 years ago

Hi Kerry, I am sorry to learn that this item has arrived in a poor condition, due to the time of year I am sorry to say that these are no longer available for a replacement. If you would like to get in touch via socialmedia@thompson-morgan.com, hopefully there is something else suitable that we can send you, rather than leave a gap in your garden this summer. We look forward to hearing from you soon. Thanks Nikki

Pirkuma datums: 26/06/2017

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par Thompson & Morgan:

I am totally happy with Thompson & Morgan. AYLESBURY.

Their quality is very good, their service is excellent. I would recommend any one to use Thompson & Morgan in particular they know what they are in the business for.

Faye

Thompson & Morgan

9 years ago

It is lovely to hear that you have been so happy with our service and products and would recommend us to others. We appreciate your comments. Kind regards ~ Faye

Atsauksmes par produktu

Pirkuma datums: 26/06/2017

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par Thompson & Morgan:

Every item I've bought from t&m has been exceptional. All came on time all great quality .just plant and away it goes.. perfect.

Faye

Thompson & Morgan

9 years ago

It is so lovely to hear you have been so impressed with our products and service. ~ Kind regards ~ Faye

Pirkuma datums: 26/06/2017

Uzticams klients

Verificēja Feefo

9 years ago

Always good communicators and reliable delivery dates. The plants I have had have always been in tip top condition, which isn't easy in this hot weather

Faye

Thompson & Morgan

9 years ago

Fantastic! So pleased to hear your plants always arrive in perfect condition and thank you for your review! :) ~ Kind regards ~ Faye

Atsauksmes par produktu

Pirkuma datums: 23/06/2017

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

Kāpēc uzticēties Feefo atsauksmēm?

Uzziniet vairāk par Feefo

Thompson & Morgan pārskati

Aquilegia flabellata var pumila f kurilensis RoseaVairāk pārskatu par šo produktu(3)Skatīt produkta tīmekļa vietniI have not received these plants

Dahlia coccinea Species MixedVairāk pārskatu par šo produktu(2)Skatīt produkta tīmekļa vietniAs above I've not received them

Pyrethrum TM Superb MixtureVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniNo! I've not received them

Malva sylvestris Mystic MerlinVairāk pārskatu par šo produktu(3)Skatīt produkta tīmekļa vietniNo! I've not received them

Foxglove Pams ChoiceVairāk pārskatu par šo produktu(3)Skatīt produkta tīmekļa vietniNo! I've not received them

Dianthus deltoides Micro ChipsVairāk pārskatu par šo produktu(2)Skatīt produkta tīmekļa vietniNo! I've not received them

Geranium bohemicum Orchid BlueVairāk pārskatu par šo produktu(5)Skatīt produkta tīmekļa vietniNo! I've not received them

Morning Glory Split PersonalityVairāk pārskatu par šo produktu(3)Skatīt produkta tīmekļa vietniNo! I've not received them

Phacelia viscida Tropical SurfVairāk pārskatu par šo produktu(2)Skatīt produkta tīmekļa vietniNo! I've not received them

Portulaca grandiflora Kariba Mixed F2 HybridVairāk pārskatu par šo produktu(6)Skatīt produkta tīmekļa vietniNo! I've not received them

Scabious Scoop CollectionVairāk pārskatu par šo produktu(5)Skatīt produkta tīmekļa vietniHalf the plants arrived half dead. One had a tiny root system.

Penstemon cobaea Wedding BellsVairāk pārskatu par šo produktu(7)Skatīt produkta tīmekļa vietniAt this stage I can not plant until spring, everything looks fine to me.

Easy HoseVairāk pārskatu par šo produktu(7)Skatīt produkta tīmekļa vietniExcellent plants and growing well

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?