The Thinking Traveller pārskati

Thanks very much for taking the time to give us your feedback. I very much hope we'll be able to organise another holiday for you soon. Huw Beaugie Founding Director

Thank you. We do not claim to be the cheapest villa rental company, but we do try to be the best. Huw Beaugie Founding Director

Thank you. I'm so pleased to hear that you enjoyed Balu and our service. I hope you'll choose to return with us soon. Max Lane Customer Services Manager

Thank you very much. Corte del Sole and Ballata are a great combination to explore the west of Sicily and I'm pleased everything has gone so well at both. Huw Beaugie Founding Director

Thank you very much. We'll have a look at the instructions. Huw Beaugie Founding Director

Thank you. Did you rent with Firefly? We use the broker Cartrawler on our website, as over the years we have found them to provide a very easy to use and reliable service. This year we had some complaints from clients who had booked cars through Cartrawler with a company they had not featured in the past called Firefly, which is based some way from Palermo airport. We immediately asked Cartrawler to remove Firefly from our account. We have previously asked them to remove some other agencies that we were unhappy with. We have also asked Cartrawler to change their website to enable users to select the company they prefer to book with, which might not necessarily be the cheapest option available. Huw Beaugie Founding Director

What can I say, except Thank You! Huw Beaugie Founding Director

Thank you very much, I am so pleased that you enjoyed your second holiday with us. Huw Beaugie Founding Director

Thank you so much for your comments about our service, and your wonderful recommendation. I'd like to apologise once again about the temporary malfunction with the aircon at Thymus. I'm pleased that we managed to resolve this following your return and we are looking forward to welcoming you to another of our villas in the near future. Max Lane Customer Services Manager

Thank you so much. I am so pleased you enjoyed Nerina and Lefkada. It is a wonderful location. I'm sorry to hear about the return flight. We generally receive very positive comments about our flight to Preveza, with its allocated seats, hot meal and brand new Airbus aircraft. I very much hope you'll choose to stay at a villa in one of our other destinations very soon. Max Lane Customer Services Manager