Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

The Thinking Traveller Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/the-thinking-traveller | Feefo

Uzticams klients

Verificēja Feefo

6 years ago

Top class

Superb selection of Villas. Very approachable to deal with. Great local knowledge and in house cook was superb. Garden and ambience at villa was wonderful and very relaxing experience

Atsauksmes par produktu

Pirkuma datums: 01/06/2019

0

TL

Tobias Lenz

Verificēja Feefo

6 years ago

Ko Tobias Lenz teica par The Thinking Traveller:

Keine Probleme, alles reibungslos abgewickelt.

Atsauksmes par produktu

Pirkuma datums: 01/06/2019

0

Uzticams klients

Verificēja Feefo

6 years ago

Best Booking Agent I've Used

This was the 2nd time I have used thinking traveller and the team were fantastic to work with. Nothing was too much trouble, they were on hand when I needed them, even fixing a booking error I made...

Lasīt vairāk

Atsauksmes par produktu

Pirkuma datums: 09/06/2019

0

Uzticams klients

Verificēja Feefo

6 years ago

Casa Agave is just wonderful!

It is great to be looked after so well - from moment of booking to leaving the villa!

Atsauksmes par produktu

Pirkuma datums: 01/06/2019

0

RH

Rene Held

Verificēja Feefo

6 years ago

Ko Rene Held teica par The Thinking Traveller:

Wunderschöner Urlaub

Ein perfekt organisierter Aufenthalt in einem ganz außergewöhnlichen Habitat. Absolut empfehlenswert und für uns definitiv nicht das letzte Mal...

Atsauksmes par produktu

Pirkuma datums: 08/06/2019

0

Uzticams klients

Verificēja Feefo

6 years ago

The house was 100% as expected and the local contact was very effective

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

Thank you so much for your lovely feedback, we will pass on your feedback to our local team who will be delighted to hear you kind words!

Atsauksmes par produktu

Pirkuma datums: 05/06/2019

0

Uzticams klients

Verificēja Feefo

6 years ago

Very knowledgeable and helpful staff

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

Thank you for your wonderful feedback!

Atsauksmes par produktu

Pirkuma datums: 08/06/2019

0

MM

Marlio Martins

Verificēja Feefo

6 years ago

Ko Marlio Martins teica par The Thinking Traveller:

5 stars to Marea but 3 to Il Cappero based on the lack of transparency about the fact that the air conditioners in the living and dining room do not work and make it impossible to use that area of...

Lasīt vairāk

Eve Templeton - Client Relations Manager

The Thinking Traveller

6 years ago

Whilst I am pleased to hear that you enjoyed your time at Marea, I am really sorry to hear about the issues with the air conditioning in the living and dining rooms during your stay at Il Cappero. Having spoken with our local team, I am pleased to hear that the units concerned were repaired two days into your stay and are now working properly, however we are sorry that these issues had a negative impact on your stay.

MM

Marlio Martins

6 years ago

Eve, I regret to say that you’re getting inaccurate information from the local team. While a technician went to the house to work on the units, the problem was not solved during my entire stay. I'd bet that you’ll get more complaints from clients in the upcoming hot summer days.

Atsauksmes par produktu

Pirkuma datums: 08/06/2019

0

RK

Roger Kirby

Verificēja Feefo

Millbrook

6 years ago

Ko Roger Kirby teica par The Thinking Traveller:

Property & Local Support 1st Rate; Central Office Irksome

The Eastern Sicilian Villa and staff excellent. Local TTT support by Barbara Meli exceptional, almost heroic in addressing an emergency. Central office officious and left doubts about its actual...

Lasīt vairāk

Eve Templeton - Client Relations Manager

The Thinking Traveller

6 years ago

We are all really pleased to hear that you enjoyed your time in Sicily with us and that Barbara was on hand to ensure everything ran smoothly during your stay. I am however sorry to hear that you were disappointed following your interactions with our London office. This certainly does not sound in line with the service we pride ourselves on. Due to extraordinary circumstances and movements, I can see you were in contact with an unusually large number of people for which we apologise. The €30 cook booking fee was introduced some years ago throughout our portfolio in an effort to minimise last-minute cancellation, however, this is certainly something we will be reviewing. Thank you for taking the time to send over your feedback.

RK

Roger Kirby

6 years ago

the 30 E fee cd achieve the non-cancellation objective simply by making it refundable if cook not cancelled

Atsauksmes par produktu

Pirkuma datums: 08/06/2019

0

Uzticams klients

Verificēja Feefo

6 years ago

Everything well organised thanks.

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

We are glad to be of service and look forward to welcoming you back to The Thinking Traveller in the near future!

Atsauksmes par produktu

Pirkuma datums: 08/06/2019

0

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MareaVairāk pārskatu par šo produktu(3)Skatīt produkta tīmekļa vietniFantastic house, well equipped, amazing location

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Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?