Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

The Luxury Holiday Company pārskati

https://www.theluxuryholidaycompany.com

IZCILI

Specialists in luxury and ultra-luxury holidays

Pakalpojums

4.9

vērtējumi pēdējā gada laikā

Tiek rādīti visi 312 pārskati

Dr Edward Wojakovski

Verificēja Feefo

8 years ago

Ko Dr Edward Wojakovski teica par The Luxury Holiday Company:

I have still n’ont received my Tyra le documents . I also found the follow up after sale not too the expected level of the pre sale service

emarketing

The Luxury Holiday Company

8 years ago

Dear Mr Wojakovski

We are very sorry to hear you are not satisfied with the level of service we provided. Could you please contact us with more information about what you are unhappy with so we can investigate for you? You can contact me directly via laura.davey@theluxuryholidaycompany.com. We sent your documents on 20th June; if you have not yet received these please let us know and we will reissue them immediately.

Kind Regards

Laura Davey

– Client Relations Supervisor

Uzticams klients

Verificēja Feefo

8 years ago

I haven't been on the holiday yet! However booking was great. Very quick to respond, the only travel company who bothered to call me about my enquiry. Been very helpful throughout.

Uzticams klients

Verificēja Feefo

8 years ago

excellent service

Staff very helpful, made sure they understood my requirements and provided the options I requested and price comparable with booking direct in most cases

Uzticams klients

Verificēja Feefo

8 years ago

Personal touch -- got back to me right away after I made an initial inquiry. Seemed very caring and personable.

Uzticams klients

Verificēja Feefo

8 years ago

Dealt with my enquiry quickly and efficiently. Very helpful and polite.

Mrs Sophie Beezer

Verificēja Feefo

8 years ago

Ko Mrs Sophie Beezer teica par The Luxury Holiday Company:

They were very good at revising options to fit with our needs. I would say the literature is not ver luxury. I think I had a picture of a road and a plane wing on mine

emarketing

The Luxury Holiday Company

8 years ago

Dear Mrs Beezer

Thank you for your feedback. Regarding the literature you received, we have since overhauled our documentation and, while it may not have benefitted you at time of booking, I trust you will be satisfied with the quality of it should you book with us again. We wish you a fabulous holiday ahead.

All the best

Laura Davey

– Client Relations Supervisor

Mr Brian Perry

Verificēja Feefo

Tadworth Surrey.

8 years ago

Ko Mr Brian Perry teica par The Luxury Holiday Company:

Great product knowledge,warm reception and delightful attitude.

To be most highly recommended and would certainly book with them again.

Mr Robert Moore

Verificēja Feefo

8 years ago

Ko Mr Robert Moore teica par The Luxury Holiday Company:

Perfect Service

Perfect service, every question was answered and nothing was too much trouble to sort out including vegetarian food and choice of hotel.

Mrs Wendy White

Verificēja Feefo

8 years ago

Ko Mrs Wendy White teica par The Luxury Holiday Company:

Great service

Discussed the options thoroughly and helped my choose my holiday. Answered all my queries

Mrs Susan Birkett

Verificēja Feefo

8 years ago

Ko Mrs Susan Birkett teica par The Luxury Holiday Company:

Efficient, informative, pleasant, professional

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Daļa no Treefo iniciatīvas

Mēs sadarbojamies ar Ecologi, finansējot koku stādīšanas projektus apmaiņā pret atsauksmēm, ko vāc The Luxury Holiday Company

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