Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Tenon Tours Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 739 pārskati

Kevin

Verificēja Feefo

4 years ago

Ko Kevin teica par Tenon Tours:

Everything from the accommodations, to our driver, and the suggestions of what to see and experience were top notch. Couldn’t have had a better week.

Elizabeth

Tenon Tours

4 years ago

Thank you for taking the time to leave a review about your trip to Ireland with Tenon Tours! I have passed your feedback along to your Travel Specialist Rachel as well. We appreciate you choosing to book with us and hope to work with you again in the future.

Deborah

Verificēja Feefo

4 years ago

Ko Deborah teica par Tenon Tours:

By Your Side Assistance is a Life Saver

I am so impressed with Tenon Tours. Their attention to detail is phenomenal. The hotels and BnBs that were handpicked for us were perfect. we used the by your side travel assistance several times...

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Elizabeth

Tenon Tours

4 years ago

Hi Deborah, what a wonderful review to receive on a Monday! We can't thank you enough for your kind words and for choosing to book your trip with Tenon Tours. I see that you were working with both Stephanie and Courtney for your trip and that Monica was able to assist with one of the late check-ins. I will be sure to pass your feedback on to all three. We hope that we'll be working with you again in the future.

Brian

Verificēja Feefo

4 years ago

Ko Brian teica par Tenon Tours:

Tenon to the rescue!

We had two issues with our bookings, but Tenon came through quickly and rectified these issues to our satisfaction. The issues were with the properties that we were staying at and not with Tenon. I...

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Elizabeth

Tenon Tours

4 years ago

Thank you for sharing with us! I see that you spoke with two members of our team via our 24/7 hotline and am happy to hear that your hotel issues were resolved. It's great to see that you had a 5-star experience regardless and that you would travel with us again. We look forward to working with you in the future!

Uzticams klients

Verificēja Feefo

4 years ago

Pleasant overall

Pre trip planning and communication was excellent. Thw last hotel in my itinerary was incorrect causing confusion however the emergency contact line was helpful and quick to resolve the issue. The...

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Elizabeth

Tenon Tours

4 years ago

Thank you for your feedback and for choosing Tenon Tours! I'm sorry that there was confusion with your last hotel in your itinerary, but am happy to hear that our team was able to resolve the issue. I will be sure to pass your review back to our team so that we can improve our guest experience.

Uzticams klients

Verificēja Feefo

4 years ago

Dream Vacation

The ease and confidence of scheduling and changing itinerary events and tours was astounding. Tenon Tour's flexibility to offer comparable alternatives made the decision process mindless. We can't...

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Elizabeth

Tenon Tours

4 years ago

Thank you so much for sharing this with us. We are looking forward to your dream vacation in Italy!

Elaine

Verificēja Feefo

Media

4 years ago

Ko Elaine teica par Tenon Tours:

Made to feel comfortable!

Stephanie was an amazing guide through the maze of overseas travel in this crazy world. She was always available and answered questions promptly and assuringly. I would definitely use their...

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Elizabeth

Tenon Tours

4 years ago

This is wonderful to hear! Thank you for sharing your feedback, Elaine. I have shared your comments with Stephanie and the rest of our team. We're looking forward to hearing all about your time in Ireland, and appreciate you choosing to travel with Tenon.

Deborah

Verificēja Feefo

4 years ago

Ko Deborah teica par Tenon Tours:

Both Stephanie & Gracie have been awesome in arranging, and confirming our Scotland & Ireland trips for this summer. Both are very quick to communicate and always seem to understand what I am...

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Elizabeth

Tenon Tours

4 years ago

Hi Deborah, thank you for providing your feedback on Stephanie and Gracie! You're in great hands with them - we are looking forward to hearing about your summer trip to Scotland & Ireland.

Uzticams klients

Verificēja Feefo

4 years ago

Great ideas and suggestions for planning each day of our trip. Really listened to our requests for types of lodging and preferred experiences. Timely and pleasant communications throughout the...

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Elizabeth

Tenon Tours

4 years ago

This is wonderful to hear. Thank you for sharing your experience and for choosing Tenon Tours for your trip to Scotland.

Lee

Verificēja Feefo

Naples, Florida

4 years ago

Ko Lee teica par Tenon Tours:

Excellent service

Excellent service, attention to detail and customer service

Elizabeth

Tenon Tours

4 years ago

Thank you for your feedback, Lee! We can't wait to hear about your time in the British Isles.

Debora

Verificēja Feefo

4 years ago

Ko Debora teica par Tenon Tours:

Prompt response always and flexibility to meet customer's desires and preferences. Even when we went back and forth several times, we had no impatience on the other end. Thanks!

Elizabeth

Tenon Tours

4 years ago

Hi Debora, thank you for taking the time to provide us with your feedback. We love to hear this! I see that you are working with Monica and Natasha. I'll be sure to pass your review along to them. Looking forward to your trip to Spain!