Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Tenon Tours Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 739 pārskati

Tom

Verificēja Feefo

4 years ago

Ko Tom teica par Tenon Tours:

Our experience with Stephanie was awesome. She was professional, quick with responses, and provided outstanding customer service.

Elizabeth

Tenon Tours

4 years ago

Thank you for sharing your feedback with us, Thomas! I'm happy to hear that you had such a wonderful experience with your Personal Travel Specialist, Stephanie. We are looking forward to your trip to England.

Walter

Verificēja Feefo

Boynton Beach, FL

4 years ago

Ko Walter teica par Tenon Tours:

EXCCELLENT

Every guide they gave us, every hotel they recommended, every restaurant was EXCELLENT!!

Elizabeth

Tenon Tours

4 years ago

Hi Walter, thank you so much for your feedback! I'm thrilled to hear that you had such a wonderful time in Italy. I have shared your comments with both Stephanie and Courtney as well. We hope that we'll be working with you again in the future!

Wendy

Verificēja Feefo

Durham

4 years ago

Ko Wendy teica par Tenon Tours:

Great tour of Portugal!

Tenon was very helpful in working with us to design a wellplanned tour. Hotel selections were excellent. Tour guides, drivers were all friendly, knowledgeable, and went above and beyond. There were...

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Elizabeth

Tenon Tours

4 years ago

Thank you for taking the time to provide feedback, Wendy! We are happy that you enjoyed your Portugal trip, especially the accommodations and driver guides. I see that there was a name mix-up with one of your drivers but were able to get things sorted out. I do apologize for that inconvenience and have shared your comments with the team so we can ensure this doesn't happen moving forward.

Wendy

4 years ago

In addition to the mixup at the airport, our itinerary in both Lisbon and Sintra included stops and activities that the local guides had not scheduled. It was only because of their kindness and willingness to spend extra hours that we saw what we were promised.

Sandra

Verificēja Feefo

WESTFIELD, New Jersey

4 years ago

Ko Sandra teica par Tenon Tours:

Classic sites and vibrant tour guide!

Fantastic private driver who gave us a personalized tour which itinerary Tenon had tailored to our interests. The driver Tenon chose was professor/concierge/friend who brought the experience of...

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Elizabeth

Tenon Tours

4 years ago

Hi Sandra, this is wonderful to hear! I'm so pleased that you were taken care of by your private driver guide. I see that you were working with Stephanie and Gracie, so I will be sure to pass along your comments to them. Thank you for choosing Tenon to book your trip to Ireland!

Ann Marie

Verificēja Feefo

4 years ago

Ko Ann Marie teica par Tenon Tours:

Perfect plan, all details managed!

Tenon Tours did all the hard work for us by booking our hotels, excursions, etc. Gracie took our "wish list" and used her travel experience to add her recommendations and favorites. It's like having...

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Elizabeth

Tenon Tours

4 years ago

Thank you so much for sharing your experience with us, Ann Marie. This is fantastic to hear and I know Gracie will be happy to read your comments! We can't thank you enough for being a loyal Tenon Traveler and look forward to planning your next overseas adventure!

Lisa

Verificēja Feefo

Boston

4 years ago

Ko Lisa teica par Tenon Tours:

Worry free, extensive tour of beautiful Ireland!

Excellent experience on Tenon Tour of Ireland. Based on the timeframe that we had and what we hoped to see, Tenon Tours developed a flexible itinerary. Our driver (Michael Ryan) was professional,...

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Elizabeth

Tenon Tours

4 years ago

Hi Lisa, we're so happy to hear about your time in Ireland! We're thrilled that you had such a wonderful experience with your driver-guide, Michael Ryan. We'll be sure to pass this so our team can see your comments. We hope that we'll work together again in the future!

Uzticams klients

Verificēja Feefo

4 years ago

The trip to Ireland was amazing. The scenery, the people, the places we traveled to and the hotels were great. Our tour guide Michael was awesome. I would highly recommend Tenon Tour’s to my...

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Elizabeth

Tenon Tours

4 years ago

We love Ireland and are so pleased that you had such a wonderful experience. Thank you for choosing to travel with Tenon! We hope we'll be able to work with you again in the future.

Aileen

Verificēja Feefo

Sarasota Florida

4 years ago

Ko Aileen teica par Tenon Tours:

Tours was spot on for a lovely experience in Ireland. Highly recommend them

Al hotels were lined up perfectly! Would have liked one more day in Kinsale at The Perryville House! Our favorite! The outings were perfect!!! Loved this Holiday.

Elizabeth

Tenon Tours

4 years ago

Thank you for your 5-star review! We are so happy that you enjoyed your time in Ireland. I'll be sure to pass your comments along to Janet and Gracie. :) We hope to work with you again in the future!

Robert

Verificēja Feefo

Ireland

4 years ago

Ko Robert teica par Tenon Tours:

Highly recommended

Excellent personalized service before and during the trip. Great app.

Elizabeth

Tenon Tours

4 years ago

Thank you for your review, Robert!

Nichole

Verificēja Feefo

4 years ago

Ko Nichole teica par Tenon Tours:

Great service! Tenon made planning easy and their app was invaluable during our trip by keeping all our information in one easy to access place. We can't wait to plan another trip with Tenon!

Elizabeth

Tenon Tours

4 years ago

Hi Nichole, thank you for your review of your trip with Tenon! We're happy to hear that you had a great experience using our mobile app, and are looking forward to working with you again soon!