Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Suttons Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 24,154 pārskati

Victoria Roberts

Verificēja Feefo

4 years ago

Ko Victoria Roberts teica par Suttons:

all good

I found the service to be very very good, I was kept informed, about delivery dates and the plants very good. I will be buying again in the spring.

Naomi

Suttons

4 years ago

Thank you for your positive review of our service. I am glad to hear you were kept up to date with the order process and that you will be purchasing again from us again next year.

Atsauksmes par produktu

Pirkuma datums: 24/09/2021

Uzticams klients

Verificēja Feefo

4 years ago

None survived

Delivery good, plants not so

Amy

Suttons

4 years ago

Thank you for your review. We are sorry to hear that despite being looked after your plants were of poor quality and did not survive, we have arranged a full refund for you and apologise for any disappointment caused. Kind Regards, Suttons.

Uzticams klients

4 years ago

Thanks very much. I shall wait for my little lavender wall till another time.

Atsauksmes par produktu

Pirkuma datums: 22/09/2021

Uzticams klients

Verificēja Feefo

4 years ago

well packaged good sized plants

Louise Williams

Suttons

4 years ago

Great to hear you are so pleased with your plants

Atsauksmes par produktu

Pirkuma datums: 24/09/2021

Uzticams klients

Verificēja Feefo

4 years ago

Order eventually delivered a month after ordering and after a reminder to Suttons that I had not received it. Eventually delivered and plants found to be healthy. Usually happy with Sutton’s, but...

Lasīt vairāk

Amy

Suttons

4 years ago

Thank you for your review. Unfortunately there was a stock issue with Prunus incisa Kojou-no-mai and they were not at the optimal condition for growing on when we originally anticipated. We apologise that you were not made aware of this delay. We are pleased to hear that once arrived you were happy with the plants received however we do appreciate your comments and apologise for the disappointment and inconvenience caused. Kind Regards, Suttons.

Uzticams klients

4 years ago

Grateful for acknowledgement.

Atsauksmes par produktu

Pirkuma datums: 20/10/2021

Cilla Slater

Verificēja Feefo

4 years ago

Ko Cilla Slater teica par Suttons:

Beautiful plants , all still living

Louise Williams

Suttons

4 years ago

Thank you for your five star review !

Atsauksmes par produktu

Pirkuma datums: 13/10/2021

Uzticams klients

Verificēja Feefo

4 years ago

Problem with delivery. Staff very helpful and problem resolved during phone call. All plants received were strong and healthy and well packed.

Amy

Suttons

4 years ago

Thank you for your review. We are sorry to hear that you had a problem with your order however we are pleased to hear our Customer Service Team were helpful and resolved any issues. Kind Regards, Suttons.

Atsauksmes par produktu

Pirkuma datums: 24/09/2021

Uzticams klients

Verificēja Feefo

4 years ago

Standards slipped

This year the quality of the as delivered plants has been continually slipping and the last order was by far the worst. This seems partly the inadequate packaging, lack of 'this way up' and possibly...

Lasīt vairāk

Amy

Suttons

4 years ago

Thank you for your review. We are sorry to hear that you have been disappointed with the quality of the recent delivery of plants received. We apologise that you feel that the inadequate packaging and lack of labelling has contributed to this. We appreciate your comments and take your feedback on board. Kind Regards, Suttons.

Atsauksmes par produktu

Pirkuma datums: 14/09/2021

Charlotte Innocent

Verificēja Feefo

Waterford, Ireland

4 years ago

Ko Charlotte Innocent teica par Suttons:

I am only giving one star because I had to send the seeds to my mother in law in the UK and ask her to post them on to me in Ireland. I would rather have had them be delivered to my address in...

Lasīt vairāk

Amy

Suttons

4 years ago

Thank you for your review. We are sorry that due to the current climate we are unable to send seeds to Ireland and apologise for any inconvenience this may have caused. Kind Regards, Suttons.

Atsauksmes par produktu

Pirkuma datums: 17/09/2021

Uzticams klients

Verificēja Feefo

4 years ago

Well packed & delivered promptly

Well packed & delivered promptly. Look forward to see them flowering next Spring

Amy

Suttons

4 years ago

Thank you for your review. We are pleased to hear that you were happy with the packaging and delivery of your order. We are sure you will be happy with the plants flowering in the spring. Kind Regards, Suttons.

Atsauksmes par produktu

Pirkuma datums: 05/09/2021

Uzticams klients

Verificēja Feefo

4 years ago

Temptation!

Easy to use site. Items always despatched very quickly and arrive in good condition. Suttons keep me informed of any delays at the nurseries, and on just a couple of occasions have not sent out items...

Lasīt vairāk

Amy

Suttons

4 years ago

Thank you for your review. We are pleased to hear that you are happy with the site and the delay notifications given. We are glad to hear that our staff have been helpful. Kind Regards, Suttons.

Atsauksmes par produktu

Pirkuma datums: 09/09/2021

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Broccoli Sprouting Summer Purple - Seeds

Skatīt visu multividi (7)

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

Kāpēc uzticēties Feefo atsauksmēm?

Uzziniet vairāk par Feefo

Suttons pārskati

Primula Plants - EverlastVairāk pārskatu par šo produktu(19)Skatīt produkta tīmekļa vietnivery large garden ready plants, very heathy ready to flower.

Sweet William Plants - SweetVairāk pārskatu par šo produktu(29)Skatīt produkta tīmekļa vietnilovely plants good size ready to go out growing on well some already in flower.

Forget-Me-Not Plants - Sylvia MixedVairāk pārskatu par šo produktu(6)Skatīt produkta tīmekļa vietniI only buy garden ready plants now, I've been disappointed by plug plants in the past. Suttons garden ready plants are the best.

Primula Primrose PrimletVairāk pārskatu par šo produktu(5)Skatīt produkta tīmekļa vietni

Prunus incisa Kojo-No-MaiVairāk pārskatu par šo produktu(117)Skatīt produkta tīmekļa vietniDelayed delivery. Reticent about further orders.

Bellis Plants - Bellisima MixedVairāk pārskatu par šo produktu(15)Skatīt produkta tīmekļa vietniLovely plants and all still living

Stocks - Tall Clove Most Scented MixVairāk pārskatu par šo produktu(23)Skatīt produkta tīmekļa vietniPacked safely, still living

Polyanthus Plants - Most ScentedVairāk pārskatu par šo produktu(19)Skatīt produkta tīmekļa vietniLovely plants , well packaged

Polyanthus Plants - Most ScentedVairāk pārskatu par šo produktu(19)Skatīt produkta tīmekļa vietniVery good quality plants. Looking forward to the blooms appearingj

Dianthus Vivid Bright LightVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniPlant was OK, a flower or two.

Sedum Plant - Sunsparkler WildfireVairāk pārskatu par šo produktu(3)Skatīt produkta tīmekļa vietniPlants very damaged during transit and struggling to survive and may not. Did not appear to have been established in the pot before dispatch.

Sedum Sunsparkler Cherry TartVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniPlants very damaged during transit and struggling to survive and may not. Did not appear to have been established in the pot before dispatch.

Alyssum Seeds - Wandering Star MixVairāk pārskatu par šo produktu(2)Skatīt produkta tīmekļa vietniI can't tell you yet, not yet received them.

Geranium Seeds - Hardy MixVairāk pārskatu par šo produktu(7)Skatīt produkta tīmekļa vietniI can't tell you yet, not yet received them.

Petunia Seeds - F1 Duo Double MixVairāk pārskatu par šo produktu(16)Skatīt produkta tīmekļa vietniI can't tell you yet, not yet received them.

Phlox drummondii Seeds - Blushing BrideVairāk pārskatu par šo produktu(6)Skatīt produkta tīmekļa vietniI can't tell you yet, not yet received them.

Pepper Chilli Seeds - JalapenoVairāk pārskatu par šo produktu(24)Skatīt produkta tīmekļa vietniI can't tell you yet, not yet received them.

Felicia Seeds - Pretty BlueVairāk pārskatu par šo produktu(6)Skatīt produkta tīmekļa vietniI can't tell you yet, not yet received them.

Petunia Seeds - F1 Reflections MixVairāk pārskatu par šo produktu(3)Skatīt produkta tīmekļa vietniI can't tell you yet, not yet received them.

Pepper Chilli Seeds - Aji HabaneroVairāk pārskatu par šo produktu(3)Skatīt produkta tīmekļa vietniI can't tell you yet, not yet received them.

Allium CollectionVairāk pārskatu par šo produktu(88)Skatīt produkta tīmekļa vietni

Idaho Blue-Eyed Grass Seeds - Moody BluesVairāk pārskatu par šo produktu(4)Skatīt produkta tīmekļa vietniOnly recently bought the seeds, which are new to me. Looking forward to the results next year.

Viola Plants - F1 Sorbet HoneybeeVairāk pārskatu par šo produktu(12)Skatīt produkta tīmekļa vietniThe plug plants are growing away strongly. Can update review when they flower.

Perennial Lucky DipVairāk pārskatu par šo produktu(294)Skatīt produkta tīmekļa vietniYet to see the flowers, of course.

Aquilegia Mrs Scott ElliottVairāk pārskatu par šo produktu(58)Skatīt produkta tīmekļa vietniThe plug plants have held their own against the variety of weather thrown at them. (And against the snails, which get in everywhere!)

Iris Metallic Mixture 50 BulbsVairāk pārskatu par šo produktu(32)Skatīt produkta tīmekļa vietniReally good value, but only just planted so too soon to review. Will update in due course.

Daffodil Sunshine MixVairāk pārskatu par šo produktu(21)Skatīt produkta tīmekļa vietniGood firm bulbs. Bought to plant as a surprise for my mother. Looking forward to seeing her reaction.

Primrose Plants - Husky Raspberry PunchVairāk pārskatu par šo produktu(11)Skatīt produkta tīmekļa vietniToo soon to review, but plugs growing nicely. Good value offer.

Panicum elegans Frosted ExplosionVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniToo soon to review, of course, but no reason to doubt a successful outcome.

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?