Awful product. Have been ordering for a few years and will not again
Atsauksmes par produktu
Pirkuma datums: 04/06/2026
0
Dalīties
GE
Gillian Ellis
Verificēja Feefo
GBR
1 month ago
Ko Gillian Ellis teica par Suttons:
Service was good, shame about the poor quality product.
Samie
Suttons
17 hours ago
Thank you for taking the time to leave your feedback.
We’re pleased to hear you were happy with the service, though we’re sorry that the product did not meet your expectations.
We appreciate your comments and will ensure they are shared with the relevant team.
Kind regards,
Samie
Suttons Customer Care
GE
Gillian Ellis
14 hours ago
Comments the same as before.
Atsauksmes par produktu
Samie
Suttons
17 hours ago
Thank you for taking the time to leave your feedback.
We’re very sorry to hear that your Begonia plants have not shown any signs of growth and that you are disappointed with them.
We appreciate you sharing your experience and will ensure your comments are passed on to the relevant team.
Kind regards,
Samie
Suttons Customer Care
We're very sorry to hear that you were disappointed with your purchase.
Please accept our sincere apologies. If you have not already done so, please contact our Customer Care team so we can investigate your concerns and work to resolve the matter for you.
Kind regards,
Samie
Suttons Customer Care
CD
Clifford Dudley
18 hours ago
After watering and repotting eventually all seeds died that’s why I’ve not ordered anymore plants
Atsauksmes par produktu
Samie
Suttons
19 hours ago
We're very sorry to hear that your plug plants arrived in poor condition and that only a few survived despite your efforts to care for them.
Please accept our sincere apologies for your disappointment. If you have not already done so, please contact our Customer Care team so we can investigate this and work to resolve the matter for you.
Kind regards,
Samie
Suttons Customer Care
Samie
Suttons
19 hours ago
We're sorry to learn that your plug plants did not arrive in the condition you expected. We appreciate the effort you made to pot them on and are disappointed that so many failed to establish.
We'd like the opportunity to put this right. Please get in touch with our Customer Care team if you haven't already, and we'll be happy to look into your order and assist further.
Kind regards,
Samie
Suttons Customer Care
I’m sorry to hear that the delivery times have not met your expectations.
We do use Royal Mail for the majority of our parcels as they provide nationwide coverage and reliable tracking; however, we fully appreciate that on occasion deliveries can take longer than expected once items have left our warehouse. Feedback like yours is important and will be passed on to the relevant team so that we can continue to review and improve the service where possible. Kind Regards, Andrew, Suttons Customer Care
PH
Phil Holden
1 day ago
The numerous problems I've had with my deliveries from Suttons have been with the royal mail taking up to seven days plus. Most plug plant didn't survive! I ended up having to buy garden ready plants (see my account) to replace them. Yodel/In post delivery in 2 to 3 days. The amount of money I've lost this season, it would have been cheaper buying from my local - expensive garden centre.
Atsauksmes par produktu
Cristina
Suttons
7 days ago
Thank you for your feedback on the Fuchsia Deluxe Giant Marbled Collection.
I’m very sorry to hear that both orders arrived damaged and very dry, and that you have also had difficulties getting responses to your messages. I can appreciate how frustrating and disappointing this must have been, especially given the number of plants affected and the losses you’ve experienced.
If this issue is still outstanding, please contact our Customer Care team on 0333 043 0700 and we will be happy to help resolve this for you.
Kind regards,
Richard
Customer Care Team
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!