Friendly and lovely call staff, Wonderful communication. Went the extra mile when it came to explaining everything, which was fantastic.
CX
SPCA Pet Insurance
3 years ago
Hi there,
We are delighted to hear that you have enjoyed the service provided by our team.
Thank you for sharing your feedback with us and for the kind words expressed.
Kind regards,
Scott
I had tried all day to do this for a new puppy coming …it was dealt with easily and professionally
CX
SPCA Pet Insurance
3 years ago
Hi Kathryn,
Congratulations on getting your puppy and thank you for choosing SPCA Pet Insurance.
We are pleased to hear of the service that you received when speaking with our team member, who was able to assist in setting up your new policy.
We appreciate you taking the time out of your day to let us know about your recent experience and share your review with us.
Kind regards,
Alisa
Rob was a very pleasant fella
Gave me the weekend to think about it and this was appreciated, didn't feel like I was pushed into it.
His delivery was warm and empathetic
Great job Rob
He deserves...
Lasīt vairāk
CX
SPCA Pet Insurance
3 years ago
Hi there,
It is an absolute pleasure to hear that you have enjoyed the service provided by Rob and that your policy was able to provide you with peace of mind.
Thank you for sharing your experience with us, we have passed along your feedback on your behalf.
Kind regards,
Scott
Setting up the insurance has been a smooth process. Professional, friendly service and very helpful while I tried to make up my mind.
CX
SPCA Pet Insurance
3 years ago
Hi there,
It is great to hear of your experience when setting up your policy and of the friendly service that you received from our helpful team members.
Thank you for taking the time out of your day to share your review with us, we really appreciate it.
Kind regards,
Alisa
Pirkuma datums: 21/11/2022
0
Dalīties
Uzticams klients
Verificēja Feefo
3 years ago
The lady was very competent and helped and explained everything in detail.
CX
SPCA Pet Insurance
3 years ago
Hi there,
Thank you for letting us know, it is a pleasure to understand that you have enjoyed our service.
Kind regards,
Scott
Atsauksmes par produktu
CX
SPCA Pet Insurance
3 years ago
Hi there,
We appreciate you sharing your review with us, we are sorry to hear about your dissatisfaction.
Please let me know if you would like to discuss this with one of our team members, we would like the opportunity to assist.
Kind regards,
Scott
Pirkuma datums: 21/11/2022
0
Dalīties
Uzticams klients
Verificēja Feefo
3 years ago
I would recommend them again; the consultant I spoke to was lovely and personable while also being knowledgeable and helpful in the product she was helping me with.
CX
SPCA Pet Insurance
3 years ago
Hi there,
It is always wonderful to hear of the helpful service that our customers receive when speaking with our team members.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
It was a simple process to review the conditions and accept the policy. I would recommend for others as covers everything I think I would need for my puppy
CX
SPCA Pet Insurance
3 years ago
Hi there,
We are pleased to hear that arranging your quote and understanding your policy was made easy through our user-friendly online portal.
Thank you for taking the time to share your experience with us, we really appreciate it.
Kind regards,
Alisa
Atsauksmes par produktu
Pirkuma datums: 20/11/2022
0
Dalīties
RV
Rene Visser
Verificēja Feefo
nelson
3 years ago
Ko Rene Visser teica par SPCA Pet Insurance:
Good explanation and great patience as i am a bit hard-hearing !
A kind and reassuring manner.
CX
SPCA Pet Insurance
3 years ago
Hi Rene,
We are happy to hear of the service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
I spoke to Charlie and she explained everything exceptionally well and was very helpful.
CX
SPCA Pet Insurance
3 years ago
Hi Agnes,
It is a pleasure to hear of the service that you received when speaking with our helpful team member, Charlie and that your pets' new cover has been explained well.
Thank you for taking the time out of your day to share your review with us, we really appreciate it and have passed your kind words onto Charlie on your behalf.
Kind regards,
Alisa
Lovely team member I spoke to, very friendly and explained everything so well.
CX
SPCA Pet Insurance
3 years ago
Hi Julika,
It is great to hear of the service that you received when speaking with our friendly team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.