Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

SPCA Pet Insurance Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

KH

Karen Husband

Verificēja Feefo

3 years ago

Ko Karen Husband teica par SPCA Pet Insurance:

Great service and excellent support that you have provided Thank you very much

CX

SPCA Pet Insurance

3 years ago

Hi Karen, Thank you for sharing your feedback with us, we appreciate the support. Kind regards, Scott

Atsauksmes par produktu

Pirkuma datums: 05/01/2023

0

BD

Brian Docherty

Verificēja Feefo

3 years ago

Ko Brian Docherty teica par SPCA Pet Insurance:

WE have just joined.

The communication from the young lady was excellent and quite thorough

CX

SPCA Pet Insurance

3 years ago

Hi Brian, Welcome! Thank you for sharing your feedback, we appreciate the great review. Kind regards, Scott

Atsauksmes par produktu

Pirkuma datums: 20/12/2022

0

MF

Melissa Fechney

Verificēja Feefo

3 years ago

Ko Melissa Fechney teica par SPCA Pet Insurance:

Have yet to receive my policy

CX

SPCA Pet Insurance

3 years ago

Hi Melissa, Thank you for bringing this to my attention, our team will look into this. Kind regards, Scott

Atsauksmes par produktu

Pirkuma datums: 30/12/2022

0

Uzticams klients

Verificēja Feefo

3 years ago

The lady was really helpful

CX

SPCA Pet Insurance

3 years ago

Hi there, Thank you for letting us know about your thoughts, we appreciate the feedback. Kind regards, Scott

Pirkuma datums: 30/12/2022

0

Uzticams klients

Verificēja Feefo

3 years ago

The man I spoke to was really lovely and very helpful. Great service.

CX

SPCA Pet Insurance

3 years ago

Hi there, Thank you for sharing your thoughts with us, it is a pleasure to hear that you appreciate the service provided. Kind regards, Scott

Atsauksmes par produktu

Pirkuma datums: 29/12/2022

0

Uzticams klients

Verificēja Feefo

3 years ago

Pushy sales person

Way too pushy. Sales person just assumed I'd want the product and wasn't giving me time to go over docs.

CX

SPCA Pet Insurance

3 years ago

Hi there, Thank you for taking the time to reach out and for bringing this to our attention. We are sorry to hear of any upset caused during your recent experience and appreciate the opportunity that you have provided us to look into this matter further. As this is not the service that we expect our customers to receive, we have passed your feedback on to the relevant team to review in more depth. Please don't hesitate to reach out if you require any assistance in the future. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 20/12/2022

0

HF

Hulita Falaniko

Verificēja Feefo

3 years ago

Ko Hulita Falaniko teica par SPCA Pet Insurance:

Thank you for your kind and friendly service

The lady that I was talking to was really nice and friendly- thank you for taking the time to answer all of my questions!

Atsauksmes par produktu

CX

SPCA Pet Insurance

3 years ago

Hi Hulita, Thank you for taking the time to share your review with us. We are delighted to know of the service that you received when speaking with our team member, however we are sorry to hear of any dissatisfaction regarding your policy and appreciate your feedback. Please don't hesitate to reach out to our team if you have any queries or require any assistance in the future. Kind regards, Alisa

Pirkuma datums: 07/12/2022

0

LB

Lauren De Bude

Verificēja Feefo

3 years ago

Ko Lauren De Bude teica par SPCA Pet Insurance:

Quick and effective

CX

SPCA Pet Insurance

3 years ago

Hi Lauren, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Atsauksmes par produktu

CX

SPCA Pet Insurance

3 years ago

Hi Lauren, Thanks again for sharing your review with us. We are sorry to hear of any confusion caused when reviewing our policies and appreciate you sharing your feedback with us. As we are always looking for ways to enhance our service, your feedback will assist us with this. Please don't hesitate to reach out if you have any queries in the future. Kind regards, Alisa

Pirkuma datums: 07/12/2022

0

JS

Jennifer Smith

Verificēja Feefo

3 years ago

Ko Jennifer Smith teica par SPCA Pet Insurance:

Great customer service and easy to understand

Great customer service and very good at explaining the polices

CX

SPCA Pet Insurance

3 years ago

Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 05/12/2022

0

GM

Gary Michalick

Verificēja Feefo

One Tree Point

3 years ago

Ko Gary Michalick teica par SPCA Pet Insurance:

So far so good future experience will tell.

CX

SPCA Pet Insurance

3 years ago

Hi Gary, Thank you for sharing your feedback with us, we appreciate you taking the time in providing us with your review. If you do have any queries in regard to your policy, please do not hesitate to reach out. Kind regards, Scott

Atsauksmes par produktu

CX

SPCA Pet Insurance

3 years ago

Hi Gary, Thank you for sharing your feedback with us, I am sorry to hear about your dissatisfaction. There is a six-month waiting period for cruciate ligament conditions from the commencement of the first policy period. However, you can apply to have the cruciate ligament waiting period waived as long as the application is received within 14 days of the examination date. For more information, please see the link below. https://www.rspcapetinsurance.org.au/documents/rspca-pet-cruciate-ligament-form.pdf Can you please also confirm if you would like to discuss this with our team, we would be happy to go through this with you. Kind regards, Scott

Pirkuma datums: 30/11/2022

0

SPCA Pet Insurance pārskati

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniGreat service. It was great to deal with the team.

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniHave yet to revive the policy

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniReally pleased with what is peovided

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniI cancelled. As I suspected Pd would cover patella issues

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniHard to tell the exact differnce between the products

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniGreat coverage and policy

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniSo far so good. Bit upset about the crucial ligament 6 month wait?????

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?