Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

SPCA Pet Insurance Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

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Nadia Pitman

Verificēja Feefo

3 years ago

Ko Nadia Pitman teica par SPCA Pet Insurance:

Friendly customer service

Good follow up off the back of my enquiry online. Friendly staff and answered most of the questions I had.

CX

SPCA Pet Insurance

3 years ago

Hi Nadia, It is always a pleasure to hear of the friendly service that our pet parents receive when speaking with our team members and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 17/04/2023

0

Uzticams klients

Verificēja Feefo

3 years ago

SPCA contacted me following an internet enquiry. The call took longer than expected as I had to gonover the same information several times both on the phone and online.

CX

SPCA Pet Insurance

3 years ago

Hi there, Thank you for taking the time to share your review with us and we are sorry for any inconvenience caused during your recent experience. We appreciate you sharing your feedback with us and have passed this on to the relevant team to review. Please don't hesitate to reach out if you require any further assistance in the future. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 17/04/2023

0

CS

Carol Seay

Verificēja Feefo

3 years ago

Ko Carol Seay teica par SPCA Pet Insurance:

Fabulous phone service for joining.

I used the 0800 number and spoke with a lovely woman who was in Sydney. She was extremely clear in her delivery of information, didn't try to sway my decision and was very pleasant.

CX

SPCA Pet Insurance

3 years ago

Hi Carol, It is always a pleasure to hear of the service that our pet parents receive when speaking with our team members and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words on to our team member on your behalf. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 11/04/2023

0

Uzticams klients

Verificēja Feefo

3 years ago

Very fast and easy to apply online, reasonably priced and covers what I need for my furry friend

CX

SPCA Pet Insurance

3 years ago

Hi there, Our team is happy to hear that we have been able to provide you with affordable cover for your furry friend and that setting up your policy was made easy through our user-friendly online portal. Thank you for taking the time out of your day to let us know about your experience, we really appreciate it. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 14/04/2023

0

Uzticams klients

Verificēja Feefo

3 years ago

Great customer service

Insurance plans were explained thoroughly by the representative.

CX

SPCA Pet Insurance

3 years ago

Hi there, We are happy to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 12/04/2023

0

Uzticams klients

Verificēja Feefo

3 years ago

Very friendly, helpful and clear on what he was selling me. He was great to chat with, and accommodating to when I could talk (rung back at a time that worked for me) and even when I went to a dead...

Lasīt vairāk

CX

SPCA Pet Insurance

3 years ago

Hi there, It is a pleasure to hear of the service that you received when speaking with our team member and that we have been able to provide you with suitable cover for your pets' needs. Thank you for taking the time out of your day to let us know about your experience, we really appreciate it. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 27/03/2023

0

KE

Katherine Edwards

Verificēja Feefo

Otakeho, Hawera, Taranaki

3 years ago

Ko Katherine Edwards teica par SPCA Pet Insurance:

I really enjoyed the spca format, once it was fully explained with examples

Awesum, he explained the process with a example & it was a little easier 2 understand the policies.

CX

SPCA Pet Insurance

3 years ago

Hi Katherine, We are so pleased to hear of your positive experience when setting up your policy and of the service that you received when speaking with our team member. Thank you for sharing your review with us and for choosing SPCA Pet Insurance. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 05/04/2023

1

Uzticams klients

Verificēja Feefo

3 years ago

The website was clear and concise on instructions and being informative. The follow up phone calls in regards to policies, etc., were thorough with explanation.

CX

SPCA Pet Insurance

3 years ago

Hi there, We are happy to hear that arranging your quote online was made easy through our user-friendly online portal and of the service that you received during the follow up call with one of our team members. Thank you for taking the time to let us know about your experience, we really appreciate it. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 04/04/2023

0

Uzticams klients

Verificēja Feefo

3 years ago

Great customer service

The call centre was very efficient at doing their job. The service representative was friendly, spoke very clearly making sure that I had good understanding around their different policies making the...

Lasīt vairāk

CX

SPCA Pet Insurance

3 years ago

Hi there, It is such a pleasure to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 28/03/2023

0

Uzticams klients

Verificēja Feefo

3 years ago

Awesome service

CX

SPCA Pet Insurance

3 years ago

Hi there, We are happy to hear of the awesome service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Pirkuma datums: 29/03/2023

0

SPCA Pet Insurance pārskati

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniPrice seems fair for cover provided. I would have liked an option for a $500 excess vs $1000 excess on the works cover but went for the big stuff.

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniOffers good coverage for pets

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniToo early to tell. The proof will be in when I need to make a claim and hopefully that won't need to happen.

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniCovers all I need for my pet, and comparable to other companies

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniIf there is a customised plan option to make it work within the budget

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniInsurance cover sounds great! Wish we knew about this for our first dog, such a great idea with the cost of vet bills!

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniMy pets r worth the insurance & the gentleman( 4got his name) were very helpful throughout the process.

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniThe policy was clear and easy to read. The price is affordable and flexible.

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniGreat plan for my dog and circumstances. Other insurance companies don't insure dogs over the age of 7.

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?