Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

SPCA Pet Insurance Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

JK

Jo Kirrane

Verificēja Feefo

Christchurch

2 years ago

Ko Jo Kirrane teica par SPCA Pet Insurance:

Great customer service! Very helpful and informative. Highly recommend!

CX

SPCA Pet Insurance

2 years ago

Hi Jo, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 03/01/2024

0

PT

Phoebe Toh

Verificēja Feefo

2 years ago

Ko Phoebe Toh teica par SPCA Pet Insurance:

Ben is offering his top notch of service, I am grateful to be engaged with him. I do apologies for my rushing behaviour due to lacking of phone connection and was travelling. If it is possible,...

Lasīt vairāk

CX

SPCA Pet Insurance

2 years ago

Hi Phoebe, Thank you for taking the time to share your review with us. We are delighted to hear of the service that you received when speaking with our team member, Ben, and we appreciate you providing your feedback to us. As we are always looking for ways to enhance our customer's experience, your feedback will assist us with this. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 26/12/2023

0

ZF

Ziqi Feng

Verificēja Feefo

2 years ago

Ko Ziqi Feng teica par SPCA Pet Insurance:

Great and efficient service. Thank you SPCA!

CX

SPCA Pet Insurance

2 years ago

Hi Ziqi, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 26/12/2023

0

MC

Maggie Crossan

Verificēja Feefo

2 years ago

Ko Maggie Crossan teica par SPCA Pet Insurance:

Person I spoke to was very helpful, friendly and informative.

CX

SPCA Pet Insurance

2 years ago

Hi Maggie, We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to you and your pet's needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Pirkuma datums: 19/12/2023

0

CS

Chelsea Smith

Verificēja Feefo

2 years ago

Ko Chelsea Smith teica par SPCA Pet Insurance:

Was easy answered all my questions was really happy witb my experience

CX

SPCA Pet Insurance

2 years ago

Hi Chelsea, We are pleased to hear that you have been left feeling informed of your cover and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa

Pirkuma datums: 18/12/2023

0

Uzticams klients

Verificēja Feefo

2 years ago

Clear communication, friendly and comprehensive.

Very clear communication, friendly and comprehensive.

CX

SPCA Pet Insurance

2 years ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 13/12/2023

0

Uzticams klients

Verificēja Feefo

2 years ago

Helpful and knowledgeable

Everyone there was so helpful and knowledgeable about the animals. Process was very easy.

CX

SPCA Pet Insurance

2 years ago

Hi there, Thank you for taking the time to share your concerns with us and we apologise for any inconvenience caused regarding your policy. We appreciate you bringing this to our attention and providing us with the opportunity to look into this further with you. I have passed your feedback on to the relevant team to review and be in touch to discuss this matter with you. Kind regards, Alisa

Atsauksmes par produktu

CX

SPCA Pet Insurance

2 years ago

Hi there, Thank you for taking the time to share your concerns with us and we apologise for any inconvenience caused regarding your policy. We appreciate you bringing this to our attention and providing us with the opportunity to look into this further with you. I have passed your feedback on to the relevant team to review and be in touch to discuss this matter with you. Kind regards, Alisa

CX

SPCA Pet Insurance

2 years ago

Hi there, I understand that you have been in touch with one of our team members to assist you further regarding your policy. Please don't hesitate to reach out if you require any assistance in the future. Kind regards, Alisa

Pirkuma datums: 14/12/2023

0

DP

Dhruv PRASAD

Verificēja Feefo

2 years ago

Ko Dhruv PRASAD teica par SPCA Pet Insurance:

Top notch customer service

Had a very lovely lady who handled my query and provided me with ample support on what I was after regarding my pet and I’m very pleased with her service

CX

SPCA Pet Insurance

2 years ago

Hi Dhruv, It is a pleasure to hear of the great service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words onto our team member on your behalf. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 12/12/2023

0

Uzticams klients

Verificēja Feefo

2 years ago

Smooth and simple process, Insures cats 10 and over

Smooth process online with confirmation email for reference. I found all info needed while choosing the policy. Prompt approval. Instructions in the email are clear, summary highlights important...

Lasīt vairāk

CX

SPCA Pet Insurance

2 years ago

Hi there, It is great to hear about the ease you have found while navigating your quote online and that you were left feeling informed about your policy. Thank you for sharing your feedback, we appreciate your insight. Kind regards, Scott

Atsauksmes par produktu

Pirkuma datums: 10/12/2023

0

MR

Micheala Repia

Verificēja Feefo

2 years ago

Ko Micheala Repia teica par SPCA Pet Insurance:

Awesome response

CX

SPCA Pet Insurance

2 years ago

Hi Micheala, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 06/12/2023

0

SPCA Pet Insurance pārskati

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniGreat cover for my puppy.

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietni3 options is a little too narrow. It would be nice if there is an option with lesser amount of excess.

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniFantastic explanation and package offerings

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniOffered more option that others we looked at. Fair price.

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniCall contact center which was easy but have been unable to receive my 3 months free insurance. Massive disconnect between the two parties

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniThe package on offer for insurance for my pet seems quite good

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniMost importantly, they insure cats 10 and over, which helps in adopting older cats. That said, it isn’t cheap, which I understand for the age of cat. The cover gives me peace of mind.

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniGreat easy to apply it was also affordable for me and now I am happy my dog I insurance

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?