Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

SPCA Pet Insurance Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

DJ

Dale Jones

Verificēja Feefo

Auckland

2 years ago

Ko Dale Jones teica par SPCA Pet Insurance:

Best type of package for our needs and supporting SPCA.

CX

SPCA Pet Insurance

2 years ago

Hi Dale, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 11/01/2024

0

JS

Janice Snowden

Verificēja Feefo

Dunedin

2 years ago

Ko Janice Snowden teica par SPCA Pet Insurance:

It was such a user friendly registration process. Of course we hope we do not have to use you, but it is good to know that our new pet will be safe

CX

SPCA Pet Insurance

2 years ago

Hi Janice, We are pleased to hear that arranging your cover has been made easy and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 10/01/2024

0

AW

Aroha Whata

Verificēja Feefo

2 years ago

Ko Aroha Whata teica par SPCA Pet Insurance:

Good nice

CX

SPCA Pet Insurance

2 years ago

Hi Aroha, Thank you for your review, we are pleased to hear of the service that you received and appreciate you sharing this with us. Please don't hesitate to reach out if you require any assistance or have any questions in the future. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 10/01/2024

0

YF

Yvonne Frerk

Verificēja Feefo

2 years ago

Ko Yvonne Frerk teica par SPCA Pet Insurance:

Waiting for a policy document

I haven't received a policy from you yet !

CX

SPCA Pet Insurance

2 years ago

Hi Yvonne, Thank you for reaching out to share your review with us. We are sorry to hear that you have not received your policy documents as of yet and we appreciate you letting us know. As this email is system generated, our correspondence can sometimes be filtered in to the spam/junk folder of an inbox. However, I have passed this matter on to the relevant team to arrange for these to be sent to you via email and post. Kind regards, Alisa

YF

Yvonne Frerk

2 years ago

Sorry, my mistake, I have got the policy documents, overlooked them

Atsauksmes par produktu

CX

SPCA Pet Insurance

2 years ago

Hi Yvonne, Thank you for reaching out to share your review with us. We are sorry to hear that you have not received your policy documents as of yet and we appreciate you letting us know. As this email is system generated, our correspondence can sometimes be filtered in to the spam/junk folder of an inbox. However, I have passed this matter on to the relevant team to arrange for these to be sent to you via email and post. Kind regards, Alisa

CX

SPCA Pet Insurance

2 years ago

Hi Yvonne, I understand that our team have sent your documents out to you. Please don't hesitate to reach out if you require any further assistance in the future. Kind regards, Alisa

YF

Yvonne Frerk

2 years ago

Sorry, I have received the policy documents, I had overlooked them, my apologies

Pirkuma datums: 20/12/2023

0

MP

Michelle Panko

Verificēja Feefo

2 years ago

Ko Michelle Panko teica par SPCA Pet Insurance:

Very good, clear and precise

CX

SPCA Pet Insurance

2 years ago

Hi Michelle, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Atsauksmes par produktu

Pirkuma datums: 09/01/2024

0

TM

Tracy Mcgrattan

Verificēja Feefo

2 years ago

Ko Tracy Mcgrattan teica par SPCA Pet Insurance:

Service was awesome would highly recommend

CX

SPCA Pet Insurance

2 years ago

Hi Tracy, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Atsauksmes par produktu

Pirkuma datums: 08/01/2024

0

Uzticams klients

Verificēja Feefo

2 years ago

Very easy to join up.

CX

SPCA Pet Insurance

2 years ago

Hi there, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 05/01/2024

0

SK

Shareen Khan

Verificēja Feefo

2 years ago

Ko Shareen Khan teica par SPCA Pet Insurance:

User friendly portal and good cover for my pet

CX

SPCA Pet Insurance

2 years ago

Hi Shareen, We are always happy to hear that we have been able to provide our customers with valuable cover and that arranging your policy through our user-friendly online portal was made easy. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Pirkuma datums: 04/01/2024

0

JT

Jamie Thomson

Verificēja Feefo

Whangarei

2 years ago

Ko Jamie Thomson teica par SPCA Pet Insurance:

Absolutely amazing service.

The guy who spent an hour on the phone with me explaining every little detail and question I had, absolutely fabulous. He had no time limit, there was no pressure to make a decision, and said there...

Lasīt vairāk

CX

SPCA Pet Insurance

2 years ago

Hi Jamie, It is a pleasure to hear of the amazing service that you received when speaking with our team member and that you have been left feeling informed of your cover for your cats. Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words on to our team member on your behalf. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 04/01/2024

0

Uzticams klients

Verificēja Feefo

2 years ago

Excellent personal service

Excellent service agent who seemed competent and forthright about pros and cons. No delays on calls being answered with polite service

CX

SPCA Pet Insurance

2 years ago

Hi there, We are happy to hear of the excellent service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 04/01/2024

0

SPCA Pet Insurance pārskati

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniBest type of package for our needs and supporting SPCA.

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietnivery user friendly process. Thank you

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniShe was nice customer service

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniStill waiting for a policy

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniValue for money and clear terms and conditions

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniGood your team member was great

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniGood cause and rated well as an insurer.

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniHe explained all the little differences in each cover, made it an easy decision to make. Explained how I can change it if necessary with no cost or fee. Love it.

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniI want to contribute to the SPCA on a regular basis through the premiums. I want to ensure my pet has the best cover I can afford

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?