Easy to understand, straightforward and affordable.
CX
SPCA Pet Insurance
2 months ago
Hi there,
Thank you for your fantastic feedback! We're delighted to hear you found the process easy, straightforward, and affordable. Making insurance simple and easy to understand is what we aim for, so we really appreciate your kind words.
Thank you for choosing us!
Kind regards,
Scott
Hi there,
Thank you for your wonderful feedback. We're delighted to hear that you had an awesome experience. We truly appreciate your support and thank you for choosing us.
Kind regards,
Scott
Hi there,
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We value your comments and will share them with our team as we continue working to improve our products and service.
Kind regards,
Scott
Uzticams klients
2 months ago
And STILL, even with this response from SPCA, this person with a disability that makes it very difficult as well, EXTREMELY painful to use my fingers(for txt/type/etc) has yet to receive the requested TELEPHONE CALL. which does not require using my fingers, thereby being my preferred method of communicating!
CX
SPCA Pet Insurance
2 months ago
Hi there,
Thank you for your reply, I have organised for one of our team members to be in touch. Can you please specify what your concerns are about as it will assist us in directing you to the right place.
Kind regards,
Scott
CX
SPCA Pet Insurance
2 months ago
Hi there,
I understand that our team has attempted to reach you, but it went to voicemail. Can you please let us know of a suitable time we can reach you or alternatively, can you please call us on 02 9296 9879.
Kind regards,
Scott
Atsauksmes par produktu
CX
SPCA Pet Insurance
2 months ago
Hi there,
Thank you for your feedback. We're sorry to hear about your experience and understand how frustrating it can be when you're unable to receive a return call. This is not the level of service we aim to provide. We appreciate you bringing this to our attention and will share your comments with the relevant team.
Please let us know if you require any assistance, as I can connect you with one of our team members at a time suitable for you.
Kind regards,
Scott
Pirkuma datums: 03/06/2026
0
Dalīties
SB
Sanele Bentley
Verificēja Feefo
NZL
3 months ago
Ko Sanele Bentley teica par SPCA Pet Insurance:
It will help my baby if something happen.
CX
SPCA Pet Insurance
3 months ago
Hi Sanele,
Thank you for your feedback. We're glad to hear that having cover in place gives you peace of mind knowing your baby will have support if the unexpected happens. We appreciate you choosing us.
Kind regards,
Scott
Emailed them a week ago to ask if my cat's condition would be covered, never replied and now she may have to be put down because even though I'm paying for insurance, they haven't had any...
Lasīt vairāk
CX
SPCA Pet Insurance
3 months ago
Hi there,
Thank you for sharing your review with us, I appreciate your frustrations and I am sorry to hear about your Cat, I wish for the best.
I understand that you are awaiting a response to your email and we would love to be able to answer your query. To best assist you, it would be ideal to call you and confirm the email we have on file is correct and to understand which email address you sent your message to.
Can you please confirm if we can call you and provide assistance.
Kind regards,
Scott
Atsauksmes par produktu
CX
SPCA Pet Insurance
3 months ago
Hi there,
Thank you for sharing your review with us, I appreciate your frustrations and I am sorry to hear about your Cat, I wish for the best.
I understand that you are awaiting a response to your email and we would love to be able to answer your query. To best assist you, it would be ideal to call you and confirm the email we have on file is correct and to understand which email address you sent your message to.
Can you please confirm if we can call you and provide assistance.
Kind regards,
Scott
Pirkuma datums: 28/05/2026
0
Dalīties
MB
Manmia Soria Blake
Verificēja Feefo
NZL
3 months ago
Ko Manmia Soria Blake teica par SPCA Pet Insurance:
Just perfect 👌 great coverage, great price, great team
Keep the good work
CX
SPCA Pet Insurance
3 months ago
Hi Manmia,
We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Perfect cover for my 3 fur babies & so easy to sign up.
CX
SPCA Pet Insurance
3 months ago
Hi Ginette,
We are happy to hear of the value that you have found in your cover and that arranging your policy was met with ease.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Hi Trudy,
It is wonderful to hear of the service that you received when speaking with our helpful team member and that we have been able to assist you with your insurance needs.
Thank you for taking the time out of your day to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.