Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

SPCA Pet Insurance Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/spca-pet-insurance | Feefo

Tiek rādīti visi 471 pārskati

Nooroa Raemaki

Lower Hutt

1 month ago

Ko Nooroa Raemaki teica par SPCA Pet Insurance:

Options/plans available were easily explained and made it easy for me to select the best options for my cat and dog.

SPCA Pet Insurance

1 month ago

Hi Nooroa, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa

1 iegādāti produkti

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Uzticams klients

1 month ago

Prompt call back and papers sent. I'm hoping I never have to use you as I'm hoping my wee mate Molly is going to be happy and healthy. The call back person was pleasant and informative.

SPCA Pet Insurance

1 month ago

Hi there, We are pleased to hear of the service that you received when speaking with our team member and appreciate you taking the time to share your great review with us. Kind regards, Alisa

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Uzticams klients

1 month ago

Very helpful and informative

SPCA Pet Insurance

1 month ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

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Uzticams klients

2 months ago

Very good customer service were very helpful and friendly

SPCA Pet Insurance

2 months ago

Hi there, It is wonderful to hear of the value that you have found in your cover, which has left you feeling happy, and of the service that you received when speaking with our helpful team members. Thank you for taking the time to let us know about your experience, we really appreciate it. Kind regards, Alisa

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Libby Clifford-Harvey

2 months ago

Ko Libby Clifford-Harvey teica par SPCA Pet Insurance:

Tha lady who talked with me on the phone had 10/10 customer service. She had a great customer service voice was very friendly and helpful. She sold me on the insurance when I hadn't made up my mind ye

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SPCA Pet Insurance

2 months ago

Hi Libby, We are happy to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

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Ali

Auckland

2 months ago

Ko Ali teica par SPCA Pet Insurance:

I found it a little odd that while I was filling in the form online I was called and quite aggressively taken through the policy. I would have preferred not to be called and make my own decision. The

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SPCA Pet Insurance

2 months ago

Hi Ali, Thank you for reaching out to share your concerns with us and I apologise for any dissatisfaction caused during your experience. As this is not the service that we expect our customers to receive, we appreciate you bringing this to our attention and providing us with this opportunity to share your feedback with the relevant team. Please don't hesitate to let me know if you would like to discuss your feedback further or require any assistance in the future. Kind regards, Alisa

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Kim Denham

2 months ago

Ko Kim Denham teica par SPCA Pet Insurance:

They returned our calls with friendly, patient and excellent knowledge, such a pleasure to deal with passionate people

SPCA Pet Insurance

2 months ago

Hi Kim, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

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Uzticams klients

2 months ago

I really like who I spoke to, she was friendly and efficient and answered all my questions

SPCA Pet Insurance

2 months ago

Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

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Uzticams klients

3 months ago

Ready to deal with. My options were clearly explained and all my questions answered. Easy to set up!

SPCA Pet Insurance

3 months ago

Hi there, We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

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Maxine Moodley

3 months ago

Ko Maxine Moodley teica par SPCA Pet Insurance:

I think the person that helped me cover my pet was amazing. Excellent service provided by him. He was so helpful and friendly. Made everything so easy.

SPCA Pet Insurance

3 months ago

Hi Maxine, It is a pleasure to hear of the great service that you received when speaking with our team member and that we have been able to assist you with your insurance needs. Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words onto our team member on your behalf. Kind regards, Alisa

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