Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

SPCA Pet Insurance Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

RM

Rochelle Mcnally

Verificēja Feefo

2 years ago

Ko Rochelle Mcnally teica par SPCA Pet Insurance:

Great as usual

CX

SPCA Pet Insurance

2 years ago

Hi Rochelle, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

RM

Rochelle Mcnally

2 years ago

Im not sure what is going on but i would not take out pet insurance, i never authorised any of this , i have called twice only to get told someone will call back. I have made my bank awear of the transaction that i certainly did not authorise if this could be resolved asap id appreciate it Not a happy customer

CX

SPCA Pet Insurance

2 years ago

Hi Rochelle, Thank you for reaching out and I am very sorry to hear of your frustrations regarding the cover. I appreciate you bringing this to our attention and have escalated this matter to our team to look into this as soon as possible and assist you further. Kind regards, Alisa

CX

SPCA Pet Insurance

2 years ago

Hi Rochelle, I understand that one of our team members has attempted to contact you to discuss this matter further, however, have been unable to reach you and sent an email to you regarding your request. Please don't hesitate to be in touch if you require any assistance in the future or please reply to our team's email directly. Kind regards, Alisa

Atsauksmes par produktu

Augšupielādētā multivide

Skatīt visu multividi (1)

CX

SPCA Pet Insurance

2 years ago

Hi Rochelle, Thank you for reaching out and I am very sorry to hear of your frustrations regarding the cover. I appreciate you bringing this to our attention and have escalated this matter to our team to look into this as soon as possible and assist you further. Kind regards, Alisa

CX

SPCA Pet Insurance

2 years ago

Hi Rochelle, I understand that one of our team members has attempted to contact you to discuss this matter further, however, have been unable to reach you and sent an email to you regarding your request. Please don't hesitate to be in touch if you require any assistance in the future or please reply to our team's email directly. Kind regards, Alisa

Pirkuma datums: 24/01/2024

0

DS

Debbie Sullivan

Verificēja Feefo

Christchurch

2 years ago

Ko Debbie Sullivan teica par SPCA Pet Insurance:

Important -pet insurance a must!

Great. Easy to follow steps and find what type of insurance you can afford and take out. Thanks.

CX

SPCA Pet Insurance

2 years ago

Hi Debbie, It is always fantastic to hear of our customer's excellent experience and that setting up your policy through our user-friendly online portal was met with ease. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 27/02/2024

0

JB

Janet Bailey

Verificēja Feefo

2 years ago

Ko Janet Bailey teica par SPCA Pet Insurance:

Very easy to deal with and call backs when promised.

CX

SPCA Pet Insurance

2 years ago

Hi Janet, Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you would like to discuss your policy in the future. Kind regards, Scott

Atsauksmes par produktu

Pirkuma datums: 26/02/2024

0

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Becs

Verificēja Feefo

Auckland

2 years ago

Ko Becs teica par SPCA Pet Insurance:

Great Experience Overall

The website is user friendly, provided all the information I required and very competitive insurance premiums.

CX

SPCA Pet Insurance

2 years ago

Hi Rebecca, We are always happy to hear that we have been able to provide our customers with an affordable policy and that arranging your cover through our user-friendly online portal was made easy. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 24/02/2024

0

Uzticams klients

Verificēja Feefo

2 years ago

Effective Customer Handling

Great communication and patience when dealing with a customer (me) who was unfamiliar with the process.

CX

SPCA Pet Insurance

2 years ago

Hi there, We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 20/02/2024

0

Uzticams klients

Verificēja Feefo

2 years ago

Was so easy over ph now have peace of mind my pet is now insured vets are so expensive

CX

SPCA Pet Insurance

2 years ago

Hi there, We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Pirkuma datums: 19/02/2024

0

SH

Syed Husain

Verificēja Feefo

2 years ago

Ko Syed Husain teica par SPCA Pet Insurance:

Quite good

very helpful, and understanding, I had to drop off the call multiple times, but they were quite understanding.

CX

SPCA Pet Insurance

2 years ago

Hi Syed, We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 18/02/2024

0

Uzticams klients

Verificēja Feefo

2 years ago

Great

The guy on the phone was really nice and very informative i Haye answering phone calls but this was a good experience I learnt a lot and by the end I knew that spca insurance was the best option

CX

SPCA Pet Insurance

2 years ago

Hi there, We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Pirkuma datums: 16/02/2024

0

Uzticams klients

Verificēja Feefo

2 years ago

Excellent service

Really helpful and informative. Tristan talked me through the options and explained terms and conditions clearly

CX

SPCA Pet Insurance

2 years ago

Hi there, It is a pleasure to hear of the great service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words onto our team member on your behalf. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 16/02/2024

0

Uzticams klients

Verificēja Feefo

2 years ago

Quick and easy

CX

SPCA Pet Insurance

2 years ago

Hi there, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 15/02/2024

0

SPCA Pet Insurance pārskati

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniWhat a mess i never authorised any of this ive called you twice only to be told ill get a call back however im still waiting. My bank is now awear of the transaction i did not authorise

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniAffordable for our furry friends so we look after for unexpected things that pop op .

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniI think the one I chose is well priced

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniThe insurance policy I took out for my British Shorthair cat seems very comprehensive

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniReasonable Price for the benefits.

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniI'm assuming it's good, have not had to use the insurance yet.

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniGreat price for good coverage

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniEasy to sign up and contact

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?