Prompt call back and papers sent. I'm hoping I never have to use you as I'm hoping my wee mate Molly is going to be happy and healthy.
The call back person was pleasant and informative.
CX
SPCA Pet Insurance
2 years ago
Hi there,
We are pleased to hear of the service that you received when speaking with our team member and appreciate you taking the time to share your great review with us.
Kind regards,
Alisa
Pirkuma datums: 12/04/2024
0
Dalīties
Uzticams klients
Verificēja Feefo
2 years ago
Very helpful and informative
CX
SPCA Pet Insurance
2 years ago
Hi there,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Very good customer service were very helpful and friendly
CX
SPCA Pet Insurance
2 years ago
Hi there,
It is wonderful to hear of the value that you have found in your cover, which has left you feeling happy, and of the service that you received when speaking with our helpful team members.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
Atsauksmes par produktu
Augšupielādētā multivide
Skatīt visu multividi (1)
Pirkuma datums: 26/03/2024
0
Dalīties
LH
Libby Clifford-Harvey
Verificēja Feefo
2 years ago
Ko Libby Clifford-Harvey teica par SPCA Pet Insurance:
Tha lady who talked with me on the phone had 10/10 customer service. She had a great customer service voice was very friendly and helpful. She sold me on the insurance when I hadn't made up my mind...
Lasīt vairāk
CX
SPCA Pet Insurance
2 years ago
Hi Libby,
We are happy to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
I found it a little odd that while I was filling in the form online I was called and quite aggressively taken through the policy. I would have preferred not to be called and make my own decision. The...
Lasīt vairāk
CX
SPCA Pet Insurance
2 years ago
Hi Ali,
Thank you for reaching out to share your concerns with us and I apologise for any dissatisfaction caused during your experience.
As this is not the service that we expect our customers to receive, we appreciate you bringing this to our attention and providing us with this opportunity to share your feedback with the relevant team.
Please don't hesitate to let me know if you would like to discuss your feedback further or require any assistance in the future.
Kind regards,
Alisa
They returned our calls with friendly, patient and excellent knowledge, such a pleasure to deal with passionate people
CX
SPCA Pet Insurance
2 years ago
Hi Kim,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
I really like who I spoke to, she was friendly and efficient and answered all my questions
CX
SPCA Pet Insurance
2 years ago
Hi there,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Ready to deal with. My options were clearly explained and all my questions answered. Easy to set up!
CX
SPCA Pet Insurance
2 years ago
Hi there,
We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Pirkuma datums: 04/03/2024
0
Dalīties
MM
Maxine Moodley
Verificēja Feefo
2 years ago
Ko Maxine Moodley teica par SPCA Pet Insurance:
I think the person that helped me cover my pet was amazing. Excellent service provided by him. He was so helpful and friendly. Made everything so easy.
CX
SPCA Pet Insurance
2 years ago
Hi Maxine,
It is a pleasure to hear of the great service that you received when speaking with our team member and that we have been able to assist you with your insurance needs.
Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words onto our team member on your behalf.
Kind regards,
Alisa
Atsauksmes par produktu
Pirkuma datums: 04/03/2024
0
Dalīties
VM
Vicky Mitchell
Verificēja Feefo
Greymouth
2 years ago
Ko Vicky Mitchell teica par SPCA Pet Insurance:
Friendly clear and thorough info given
CX
SPCA Pet Insurance
2 years ago
Hi Vicky,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.