Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

SPCA Pet Insurance Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

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Odette Viljoen

Verificēja Feefo

Auckland

2 years ago

Ko Odette Viljoen teica par SPCA Pet Insurance:

Excellent service

It was lovely to deal with your consultant. Everything was explained in a very clear and professional manner. Thank you, you made choosing the right pet insurance easy

CX

SPCA Pet Insurance

2 years ago

Hi Odette, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 27/06/2024

0

Uzticams klients

Verificēja Feefo

2 years ago

Too lengthy

As I already said, the telephone conversation took far too long. All that was required was for me to read the terms and conditions, indicating that I had done so.

CX

SPCA Pet Insurance

2 years ago

Hi there, Thank you for sharing your review with us, we appreciate the feedback you have provided. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We have passed along your feedback to our team, if you have any questions about your policy, please do not hesitate to reach out. Kind regards, Scott

Atsauksmes par produktu

CX

SPCA Pet Insurance

2 years ago

Hi there, Thank you for sharing your review with us, we appreciate the feedback you have provided. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We have passed along your feedback to our team, if you have any questions about your policy, please do not hesitate to reach out. Kind regards, Scott

Pirkuma datums: 25/06/2024

0

Uzticams klients

Verificēja Feefo

2 years ago

Our Dog is well taken care of. thanks for your continuous assistanve

Excellent, answered all my queries and sorted the same in a very timely manner thank you.

CX

SPCA Pet Insurance

2 years ago

Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Atsauksmes par produktu

Pirkuma datums: 20/06/2024

0

Uzticams klients

Verificēja Feefo

2 years ago

GREAT ASSISTANCE

ASSISTANCE GIVEN WAS GREAT! AFTER FRUSTRATING TIME TRYING TO EMAIL APPLICATION. WOULD RECOMMEND TO FRIENDS AND FAMILY YOUR INSURANCE SERVICE.

CX

SPCA Pet Insurance

2 years ago

Hi there, We are pleased to hear of the service that you received when speaking with our team member and that we have been able to assist you with your insurance needs, however, we apologise for any frustrations caused and appreciate you sharing your feedback with us. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 17/06/2024

0

Uzticams klients

Verificēja Feefo

2 years ago

Excellent Customer Service

Fantastic service provided the consultant who called to finalise my policy with me!

CX

SPCA Pet Insurance

2 years ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Atsauksmes par produktu

Pirkuma datums: 16/06/2024

0

Uzticams klients

Verificēja Feefo

2 years ago

Very Excellent & helpful.

Excellent

CX

SPCA Pet Insurance

2 years ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 13/06/2024

0

SC

Serena Cattellini

Verificēja Feefo

2 years ago

Ko Serena Cattellini teica par SPCA Pet Insurance:

Easy to understand and timely contact

CX

SPCA Pet Insurance

2 years ago

Hi Serena, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Atsauksmes par produktu

Pirkuma datums: 12/06/2024

0

Uzticams klients

Verificēja Feefo

2 years ago

Friendly service

Was great, it can be really tricky to know what to look for in pet insurance, and having a follow up phone call booked where I could get more information and ask questions was really helpful.

CX

SPCA Pet Insurance

2 years ago

Hi there, We are pleased to hear that we have been able to assist you in finding suitable cover for your pet and of the service that you received when speaking with our friendly team member. Thank you for taking the time to share your experience with us, we really appreciate it. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 05/06/2024

0

Uzticams klients

Verificēja Feefo

2 years ago

Kitten Insuracne

All done online.

CX

SPCA Pet Insurance

2 years ago

Hi there, We are pleased to hear that arranging your cover has been made easy through our user-friendly online portal and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 31/05/2024

0

BR

Becci Renault

Verificēja Feefo

2 years ago

Ko Becci Renault teica par SPCA Pet Insurance:

Very easy and efficient. Thanks

CX

SPCA Pet Insurance

2 years ago

Hi Becci, It is a pleasure to hear about your satisfaction. Thank you for taking the time in sharing your review, we really appreciate it. Kind regards, Scott

Atsauksmes par produktu

Pirkuma datums: 24/05/2024

0

SPCA Pet Insurance pārskati

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniIt was lovely to deal with your consultant. Everything was explained in a very clear and professional manner. Thank you, you made choosing the right pet insurance easy

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniAll my queries were well answered and made me feel assured that we are in good hands , very good staff , very understanding and ready to assist.

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniIt was great excellent help and friendly thank you so much.

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietni

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniI purchased this policy because some of the premium amount goes back into SPCA to help support other animals. So not only is my dog protected, but it helps other dogs all around the country.

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniShopped online and seemed to be the best value. It's for a 6 month old kitten. Plus it supports the SPCA which is where she came from.

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniThanks for your help Scott.

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?