thank you for the review. As per our email and phone conversation, we apologize for this inconvenience, and according to our policy this item is under warranty - a free replacement could have been sent out to you if the item was returned to us to be tested and found faulty from the manufacturer (but you chose to order a second one...).
We hope that this second switch works fine, and we hope the wiring and installation and usage is as prescribed in the technical specifications for this product, since these can contribute to the malfunction of the product. Have a great day.
The online sales team at Sparks
Atsauksmes par produktu
Pirkuma datums: 01/11/2015
0
Dalīties
Uzticams klients
10 years ago
Fast excellent service, half price from previous supplier
The cost of postage way to high it doubled the cost of the item ,p
sparksdirect
sparksdirect
10 years ago
thank you for your feedback. We are sorry to hear you're unhappy about the carriage charge, and we are working on reducing it soon. Howeve, we hope you enjoy the wonderful LED lamps that you purchased with us. Have a great day!
The online sales team at Sparks
SparksDirect are London's leading lighting and electrical wholesaler, supplying the whole of the UK with both commercial and domestic electrical products.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
SparksDirect are London's leading lighting and electrical wholesaler, supplying the whole of the UK with both commercial and domestic electrical products.