Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Serious Readers atsauksmes

MR

Mr Rhodes

Verificēja Feefo

GBR

10 months ago

Ko Mr Rhodes teica par Serious Readers:

Very satisfied after a courteous replacement; thank you!

A faulty switch rendered my original Serious Readers light useless, and this was a significant shame since it was intended as a Christmas present. However, the customer service team, with special...

Lasīt vairāk

Atsauksmes par produktu

Alex

Serious Readers

10 months ago

Hello Mr Rhodes. Thanks for letting us know. You called us at 16:25 on Dec 29th and Helen called you back at 09.30 on 30th. I'm sorry there has been a problem with your light. I understand that Helen has surmised that your HD Essential light most likely has a faulty switch which is a very rare. The light was tested at despatch so it has probably taken a hit during transport. We will of course replace it as soon as possible and get the original back to tear it apart and see what might have been the cause. We will let you know the outcome of the investigation. Our apologies for this glitch, which is especially annoying at Christmas. Thanks for your patience. Alex (Pratt) Founder

MR

Mr Rhodes

10 months ago

A faulty switch rendered my original Serious Readers light useless, and this was a significant shame since it was intended as a Christmas present. However, the customer service team, with special and genuine care and also thorough attention to detail shown by Helen each time she contacted me, indicates a small business proud of its products and designs. I have now received a replacement light, which appears to work perfectly, looks elegant, and feels stable yet without a hint of bulkiness. Thank you!

Nikki

Serious Readers

10 months ago

Thank you for your kind words, good to hear Helen looked after you so well and you are now enjoying your HD Essential. Thank you for you patience it was very appreciated by our team here Best wishes, Nikki

Pirkuma datums: 06/12/2025

0

MA

Mr Anderson

Verificēja Feefo

GBR

10 months ago

Ko Mr Anderson teica par Serious Readers:

One is never enough

I am not well off and I spend money very carefully....that I have just purchased our 2nd Serious Reader floor light says it all.....

Nikki

Serious Readers

10 months ago

Your statement speaks for itself for quality, and is a fabulous recommendation for Serious - Thank you. Truly excellent feedback and has brought smiles all round from our team here.. Enjoy your Serious Collection. Best wishes, Nikki Customer Champion

Atsauksmes par produktu

Pirkuma datums: 26/12/2025

0

MK

Mrs King

Verificēja Feefo

10 months ago

Ko Mrs King teica par Serious Readers:

Purchase and delivery

Fine but little iinformation about when to expect it (admittedly, after bad snow and ice.)

Nikki

Serious Readers

10 months ago

Thank you for sharing your excellent feedback with us, we are delighted to hear that you are so impressed with our lights that you have ordered another. I'm sorry to hear that you felt the delivery communication was a little lacking but thank you for your understanding re negative impact of the weather conditions. Enjoy your lights and thank you for choosing us again for your light purchases. Best wishes, Nikki Customer Champion

Atsauksmes par produktu

Pirkuma datums: 19/12/2025

0

Uzticams klients

Verificēja Feefo

10 months ago

Great service, delivered on agreed date

Nikki

Serious Readers

10 months ago

Thank you for sharing your excellent recommendation with us it is very appreciated. We are delighted to hear how impressed you were with both our service and the quality of your HD Essential. Enjoy your light and thank you again for taking time to share your purchase experience with us it means a lot to all at Serious. Best wishes, Nikki Customer Champion

Atsauksmes par produktu

Pirkuma datums: 22/12/2025

0

Uzticams klients

Verificēja Feefo

10 months ago

Happy

Arrived as promised

Nikki

Serious Readers

9 months ago

Thank you - good to hear how happy you were with both our service and your Essential and that all arrived as promised. Best wishes, Nikki Customer Champion

Atsauksmes par produktu

Pirkuma datums: 27/12/2025

0

Uzticams klients

Verificēja Feefo

10 months ago

Excellent service and product.

Received very quickly and superbly packaged.

Nikki

Serious Readers

10 months ago

Thank you so much - a fabulous recommendation, and very appreciated. Good to hear all arrived promptly and your HD Essential is perfect for your reading enjoyment. Happy reading. Best wishes, Nikki Customer Champion

Atsauksmes par produktu

Pirkuma datums: 14/12/2025

0

Uzticams klients

Verificēja Feefo

10 months ago

This was a late order but all received in very good time. Thank you.

Nikki

Serious Readers

10 months ago

Thank you for sharing your excellent review with us. We are so pleased to hear your husband is delighted with his gift and all arrived in good time for Christmas. I hope it transforms both reading and hobbies for him. Best wishes, Nikki Customer Champion.

Atsauksmes par produktu

Pirkuma datums: 21/12/2025

0

MM

Mr Moore

Verificēja Feefo

GBR

10 months ago

Ko Mr Moore teica par Serious Readers:

Good quality expensive light

I asked a question prior to delivery and got a prompt answer from a human - delivery was smooth and prompt

Nikki

Serious Readers

10 months ago

Thank you for sharing your excellent reviews with us. We are delighted to hear how impressed you were with both our service and the design and quality of your light. I hope it transforms both hobbies and reading for you both. Best wishes, Nikki Customer Champion

Atsauksmes par produktu

Pirkuma datums: 08/12/2025

0

Uzticams klients

Verificēja Feefo

10 months ago

Quality

Secure packaging, competent delivery

Nikki

Serious Readers

10 months ago

Thank you for sharing your positive reviews with us. Very pleased to hear al arrived promptly and you are now enjoying all the excellent qualities of your HD Essential. Best wishes, Nikki Customer Champion

Atsauksmes par produktu

Pirkuma datums: 09/12/2025

0

Uzticams klients

Verificēja Feefo

10 months ago

Good product and service.

Rapid service and communication.

Nikki

Serious Readers

10 months ago

Thank you for sharing your feedback with us and wonderful to hear how pleased you were with both our service and product quality. We are delighted to read how impressed you are with the Essential and how it is providing clarity and full spectrum light when reading your manuscripts. Enjoy your light and thank you for sharing the detail with us it is very appreciated. Best wishes, Nikki Customer Champion

Atsauksmes par produktu

Pirkuma datums: 19/12/2025

0

Serious Readers pārskati

HD Essential Floor LightVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniAll I can say is I am not wealthy and am very careful how I spend my money.....just bought our second Serious Reader light......nuff said...

HD Essential Floor LightVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniWe already had one floor light and had no hesitation in buyiing anoother.

HD Essential Floor LightVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniGreat service - light delivered on due date, well packaged and personalised guarantee. Very pleased with the light.

HD Essential Floor LightVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniExcellent for reading novels. Well made. Nice and sturdy.

HD Essential Floor LightVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniIt gives an excellent light. My husband is very pleased with his Christmas presesnt.

HD Essential Floor LightVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniVery high quality, as it should be for the high price!

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?