Delivery time longer than I would have expected. Product well packaged and received in good condition.
Nikki
Serious Readers
7 months ago
Thank you for sharing your feedback with us it is very appreciated. Its good to hear hear how impressed you are with your Pro, very sorry to hear that you had to wait a little longer than expected but we are delighted to hear you are now enjoying all its many excellent qualities. Enjoy your light and thank you again for taking time to share your experiences with your light with us it means a lot to all here.
Best wishes,
Nikki
Customer Champion
Wow - Thank you a fabulous recommendation and very appreciated by the team here. We are delighted to hear how The Pro has helped with your reading clarity and comfort. Enjoy and thank you for sharing.
Best wishes
Nikki
Atsauksmes par produktu
Nikki
Serious Readers
8 months ago
Thank you a wonderful review for the HD Pro - Happy reading.
Best wishes,
Nikki
Thank you, a wonderful review for the Pro and very appreciated. Enjoy your light and thank you again for taking time to share your feedback with us, it means a lot to all here at Serious.
Best wishes,
Nikki
Customer Champion
Great service; very helpful, friendly and personable staff who went out of their way to get the light delivered in time for my father’s birthday
Nikki
Serious Readers
7 months ago
Thank you a fabulous recommendation for both service and product quality for Serious and very appreciated by all. We were so pleased to be able to get your father's light to him for his 94th Birthday and wonderful to hear the difference it has made for him enabling him to enjoy his reading with renewed pleasure once again. Thank you again for sharing your purchase experience with us, it has been a joy to read. Wishing your Father many happy reading hours.
Best wishes,
Nikki
Customer Champion
Atsauksmes par produktu
Nikki
Serious Readers
7 months ago
Thank you again for your wonderful feedback.
Best wishes,
Nikki
Pirkuma datums: 06/01/2026
0
Dalīties
Uzticams klients
Verificēja Feefo
8 months ago
All good
Nikki
Serious Readers
7 months ago
Thank you for sharing your kind words with us it's very appreciated. It's good to hear how pleased you were with our service and how your new Essential is making reading so much easier for you. Enjoy your reading.
Best wishes,
Nikki
Customer Champion
Atsauksmes par produktu
Nikki
Serious Readers
7 months ago
Thank you, that's wonderful to hear - enjoy.
Best wishes,
Nikki
Thank you - very pleased to hear how impressed you were with the efficiency of your service. I believe Helen has been assisting you with your bulb issues which are now resolved. Enjoy your light and thank you again for sharing your feedback with us.
Best wishes,
Nikki
Customer Champion
Delivered quickly, even during the 2025/2026 festive period when most suppliers have taken a break. Exactly as ordered. No need for telephone communication. Promise of free return if unsatisfied...
Lasīt vairāk
Nikki
Serious Readers
8 months ago
Thank you for sharing your excellent recommendation with us. We are delighted to hear how prompt you found our service and how you are now enjoying all the excellent benefits of your HD Essential Table Light. Enjoy your reading and wonderful to hear the difference it has made for you.
Best wishes,
Nikki
Customer Champion
Atsauksmes par produktu
Nikki
Serious Readers
8 months ago
Thank you - a wonderful review for the HD Essential and very appreciated.
Best wishes,
Nikki
Thank you for your excellent feedback. It's good to hear how impressed you were with both service and product. Enjoy your light and thank you for taking time to share your feedback with us it is very appreciated.
Best wishes
Nikki
Customer Champion
A faulty switch rendered my original Serious Readers light useless, and this was a significant shame since it was intended as a Christmas present. However, the customer service team, with special...
Lasīt vairāk
Atsauksmes par produktu
Alex
Serious Readers
9 months ago
Hello Mr Rhodes. Thanks for letting us know. You called us at 16:25 on Dec 29th and Helen called you back at 09.30 on 30th. I'm sorry there has been a problem with your light.
I understand that Helen has surmised that your HD Essential light most likely has a faulty switch which is a very rare. The light was tested at despatch so it has probably taken a hit during transport. We will of course replace it as soon as possible and get the original back to tear it apart and see what might have been the cause. We will let you know the outcome of the investigation.
Our apologies for this glitch, which is especially annoying at Christmas. Thanks for your patience. Alex (Pratt) Founder
MR
Mr Rhodes
8 months ago
A faulty switch rendered my original Serious Readers light useless, and this was a significant shame since it was intended as a Christmas present. However, the customer service team, with special and genuine care and also thorough attention to detail shown by Helen each time she contacted me, indicates a small business proud of its products and designs. I have now received a replacement light, which appears to work perfectly, looks elegant, and feels stable yet without a hint of bulkiness. Thank you!
Nikki
Serious Readers
8 months ago
Thank you for your kind words, good to hear Helen looked after you so well and you are now enjoying your HD Essential. Thank you for you patience it was very appreciated by our team here
Best wishes,
Nikki
Home of the world’s best reading lights, Serious Readers have over 500,000 fans in more than 60 countries around the globe. Owners of Serious Readers’ Lights include authors, surgeons, MPs, judges, academics and royalty – wherever a great mind needs a great light, you will find Serious Readers.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Home of the world’s best reading lights, Serious Readers have over 500,000 fans in more than 60 countries around the globe. Owners of Serious Readers’ Lights include authors, surgeons, MPs, judges, academics and royalty – wherever a great mind needs a great light, you will find Serious Readers.