Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Sephora pārskati

https://www.sephora.co.uk/

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Tiek rādīti visi 180,364 pārskati

Colin Wraith

Verificēja Feefo

GBR

2 months ago

Ko Colin Wraith teica par Sephora:

Was well packaged delivery was ontime this was a present for my granddaughter birthday she loved it.

Uzticams klients

Verificēja Feefo

2 months ago

Excellent, quick delivery

Excellent, items always arrive well packaged and next day.

Uzticams klients

Verificēja Feefo

2 months ago

Uzticams klients

Verificēja Feefo

2 months ago

Customer Care Team Amazing!

I had an issue with a recent order and the customer care team (Rima) was amazing, sorted out my issue really quickly. Communication was excellent and very prompt.

Uzticams klients

Verificēja Feefo

2 months ago

Excellent service

Great products, good pricing, quick delivery.

Uzticams klients

Verificēja Feefo

2 months ago

Good delivery times

Very pleased with Sephora’s choice of products and their speedy delivery

Martina Almeida

Verificēja Feefo

2 months ago

Kalwinder Rai

Verificēja Feefo

GBR

2 months ago

Uzticams klients

Verificēja Feefo

2 months ago

Good Service

Fast delivery and good price.

Uzticams klients

Verificēja Feefo

2 months ago

Delivery

At the moment, I’m having a real issue with delivery. Despite paying for premier next day delivery, it is not arriving next day. When I contact Sephora, I have to wait 5 days until it can be sorted,...

Lasīt vairāk

Rebecca

Sephora

2 months ago

Hello, Thank you for taking the time to share your feedback with us. We sincerely apologise for the inconvenience and frustration you have experienced with your recent deliveries. This is certainly not the standard of service we strive to provide, and we completely understand how disappointing this must be, particularly when you have paid for our Premier Next Day Delivery service. We are truly sorry to hear that this has been an ongoing issue for you, and we want to assure you that your experience is being taken very seriously. A member of our team has already been in touch to investigate the matter further and to provide you with the assistance you deserve. We are committed to ensuring this is resolved as swiftly and smoothly as possible. Kind regards Sephora UK Customer Care

Uzticams klients

2 months ago

It hasn't been investigated fully. I have had my money back, but as far as establishing why this keeps occurring, nothing has been done. I have very little confidence that future orders won't be impacted.

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

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