Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Sephora pārskati

https://www.sephora.co.uk/

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Tiek rādīti visi 180,364 pārskati

Uzticams klients

Verificēja Feefo

2 months ago

Great service

Polite helpful and informative

0

Uzticams klients

Verificēja Feefo

2 months ago

Prompt delivery and reasonable prices

0

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Verificēja Feefo

2 months ago

0

CP

Christine Proom

Verificēja Feefo

GBR

2 months ago

Ko Christine Proom teica par Sephora:

Excellent service

Excellent company. My perfumes were excellent value and arrived very quickly. Will definitely trade again next time I need perfume.

0

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Verificēja Feefo

2 months ago

0

Uzticams klients

Verificēja Feefo

2 months ago

Gift card purchase

Bought a gift card for my daughter in law process was easy to follow and card was delivered quickly. (Though it would have been ni e to be able send her an e-card

0

Uzticams klients

Verificēja Feefo

2 months ago

There are many shopping centres that are far better.

I want to talk about Sephora’s staff. I’ve visited Sephora stores in many countries around the world, and one thing I’ve noticed consistently is the poor level of customer service. Many employees...

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Rebecca

Sephora

2 months ago

Hello Thank you for sharing your feedback regarding your recent experiences at Sephora. We are concerned to hear about the issues you've encountered with our staff's customer service and the availability of loyalty rewards. We would like to address your concerns in more detail. We have been in touch via email to request more information about your visits, such as specific store locations and dates, to help us investigate these matters thoroughly. Your insights are invaluable as we continuously strive to improve our customer experience. We appreciate your patience as we look into this. Kind regards Sephora UK Customer Care

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Verificēja Feefo

2 months ago

Good

Good choice. Decent prices. Fast delivery

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Uzticams klients

Verificēja Feefo

2 months ago

Excellent

Excellent service, products and knowledge

0

Uzticams klients

Verificēja Feefo

2 months ago

The Ultimate Hub for Quality & Trends

I’ve been a loyal shopper at Sephora for a long time, and it remains my absolute favorite destination for all things beauty. The product curation is truly unmatched—they carry such an incredible,...

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Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

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