Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Santa Claus Trips Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 1,381 pārskati

Mrs Warminger

Verificēja Feefo

GBR

5 months ago

Ko Mrs Warminger teica par Santa Claus Trips:

Spoke with Amanda our booking agent several times, she was extremely helpful and knowledgeable about the day trip. Booking with ease. Very helpful team.

Paula Hume

Santa Claus Trips

5 months ago

Dear Mrs Warminger, Thank you for sharing your feedback. It's wonderful to hear that you found my colleague Amanda helpful and that you had a smooth booking experience. Thank you for choosing Santa Claus Trips Kind Regards Paula Hume Santa Claus Trips

Uzticams klients

Verificēja Feefo

5 months ago

Seamless booking. Kira was friendly and answered all my questions

Paula Hume

Santa Claus Trips

5 months ago

Good Afternoon Thank you for your feedback. We are delighted to hear you had a positive experience. Kind Regards Paula Hume Santa Claus Trips

Mrs Hodson

Verificēja Feefo

5 months ago

Paula Hume

Santa Claus Trips

5 months ago

Dear Mrs Hodson, Thank you for awarding us 5 stars for our service. We appreciate your feedback and thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Santa Claus Trips

Uzticams klients

Verificēja Feefo

5 months ago

Very helpful team

Website was very useful to look at options, lots of information. Staff were very friendly and knowledgeable, so very quick to respond to any questions.

Paula Hume

Santa Claus Trips

5 months ago

Good Morning I am delighted that you found our staff to be friendly and helpful and that you found our website to be useful and informative. We're always happy to assist with any questions you may have. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Uzticams klients

Verificēja Feefo

5 months ago

good service

holly made it very easy to book trip we got call backs very happy with service

Paula Hume

Santa Claus Trips

5 months ago

Good Morning We are delighted to hear you had a positive experience, and we appreciate you taking the time to share your feedback. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Uzticams klients

Verificēja Feefo

5 months ago

Excellent service. They were extremely quick to reply to our enquiry and provide quotes. Unfortunately they didn't have our dates and package available, but they provided us with various...

Lasīt vairāk

Paula Hume

Santa Claus Trips

5 months ago

Good Morning Thank you for sharing your positive experience. I am delighted to hear that our team could assist you so well and provide helpful alternatives for your trip and that you are excited about your upcoming festive adventure in December. Thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mrs Robertson

Verificēja Feefo

5 months ago

Ko Mrs Robertson teica par Santa Claus Trips:

Excellent customer service.

Excellent, Louise was super friendly and shared all of her knowledge with me. There was no hard sell or pressure, she understood exactly what experience I wanted. She sent me 3 different quotes and...

Lasīt vairāk

Paula Hume

Santa Claus Trips

5 months ago

Dear Mrs Robertson Thank you for sharing your feedback. We are so pleased to hear that you had such a positive experience. It is wonderful to know that Louise was able to assist you so well and that you are excited about your trip. Enjoy Luosto when the time arrives. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Uzticams klients

Verificēja Feefo

5 months ago

Great service, advice and no pushy sales

Excellent service from the initial enquiry, I had lots of questions and all answered, I asked for their opinions and advice and it was happily shared.

Paula Hume

Santa Claus Trips

5 months ago

Good morning We are delighted to hear you had such a positive experience throughout your booking process. I am delighted that we could assist you with your questions and provide helpful advice to enable you to choose the perfect trip for your family. Thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mr Searle

Verificēja Feefo

5 months ago

Paula Hume

Santa Claus Trips

5 months ago

Dear Mr Searle, Thank you for awarding us 5 stars for our service. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mr Day

Verificēja Feefo

GBR

5 months ago

Ko Mr Day teica par Santa Claus Trips:

Excellent communication. Accommodating to circumstances.

Paula Hume

Santa Claus Trips

5 months ago

Dear Mr Day We are so pleased to hear that you found our communication to be excellent and we were able to accommodate your trip requirements. Thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips