Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

ROL Cruise Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 25,570 pārskati

Uzticams klients

8 years ago

That was a mistake I meant five stars the person I booked with was very hel

Yes allthough i have yet to take holiday!☺

Dale

ROL Cruise

8 years ago

Thank you for taking the time to leave your ROL Cruise review. We are delighted your booking process has been of a 5 star rating! Have a fantastic time on your cruise.

Uzticams klients

8 years ago

Couldn't have been more helpful

We were recommended ROL by fellow travellers. They were incredibly helpful and went out of their way to get us the best deal when we first booked. Then again when we had to switch bookings due to...

Lasīt vairāk

Dale

ROL Cruise

8 years ago

Thank you for such a wonderful ROL Cruise. We're glad your experience has been smooth and that we were able to get your booking switched, along with a good price. Have a superb time on your cruise and we hope to hear back from you in the future.

Uzticams klients

8 years ago

Friendly and knowledgeable, easy to talk to. I had a good idea of what I wanted and Jenny came back very quickly with costings and helpful suggestions.

Dale

ROL Cruise

8 years ago

I shall pass the positive feed back onto Jenny, thank you for taking the time to leave a brilliant ROL Cruise review

Uzticams klients

8 years ago

Great service explained all everything in great detail thanks

Explained everything I needed to know in great deatail and very helpful

Dale

ROL Cruise

8 years ago

Thank you for taking the time to leave your ROL Cruise review. We hope you have a fantastic trip.

Uzticams klients

8 years ago

I keep trying to get feedback with cruise code,no go,keep reading bad reviews,should I be worried,will the cruise go ahead with all that is happening politically.

Uzticams klients

8 years ago

Easy process with first class assistance

Dale

ROL Cruise

8 years ago

Thank you for taking the time to leave such a wonderful ROL Cruise review. We are delighted to hear you have received an easy booking process along with first-class service - this is what we aim for.

Uzticams klients

8 years ago

Great service

Dale

ROL Cruise

8 years ago

Thank you for your ROL Cruise review

Uzticams klients

8 years ago

Katie was very helpful and polite

Dale

ROL Cruise

8 years ago

I shall pass the positive feedback on to Katie, thank you for your brilliant ROL Cruise review

Uzticams klients

8 years ago

Great friendly service.

Very helpful, knowledgeable staff. Got what I wanted with minimum fuss. And the bonus points are a great plus.

Dale

ROL Cruise

8 years ago

The bonus Cruise Miles are definitely worth it! Thank you for your ROL Cruise review

Uzticams klients

8 years ago

Afer sale advertising very tiresome

Lady doing booking was very good. Problem since that day I have been bombarded with emails and postal advertising. Not necessary and very annoying The cost of the posting itself must be enormous when...

Lasīt vairāk

Dale

ROL Cruise

8 years ago

Thank you for taking the time to leave your review on ROL Cruise. We're very glad the booking process was a good experience for you.

We do apologies regarding the amount of marketing material you have been receiving. I can see your preferences have been selected to receive all cruise lines and all destinations. If you would like to update your preferences, you can on our website when signing into your account.

Alternatively, if you would like to unsubscribe or be put on a temporary unsubscribe, you can do so by phone on 0800 251 1134 or by email to unsubscribe@rolcruise.co.uk, quoting your full name, address and postcode. I hope this helps and have a fantastic cruise.