Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

ROL Cruise Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 25,585 pārskati

Uzticams klients

Verificēja Feefo

15 hours ago

1st time booking

Call back , information given re best side of the ship for my cruise when choosing cabin

Shirley Cox

Verificēja Feefo

GBR

1 day ago

Ko Shirley Cox teica par ROL Cruise:

Holiday of s life time

Have booked with them for many years and have been excellent. The guys on the phone are very knowledgeable about there travel programme, will walk you through the process of what's what.

Uzticams klients

Verificēja Feefo

2 days ago

It was easy

Uzticams klients

Verificēja Feefo

3 days ago

Excellent customer service

Excellent service. Jake went above and beyond to help us with our booking. Explained the questions I asked in a friendly polite manner.

Megan Hammond

ROL Cruise

2 days ago

Thank you for your wonderful feedback. We are delighted to hear that Jake provided excellent service and went above and beyond to assist with your booking. It's great to know that he was able to answer all your questions in a friendly and professional manner. We will be sure to pass your kind comments on to Jake. If we can be of further assistance, please do get in touch. Kind regards, The ROL Cruise Team

John Elston

Verificēja Feefo

GBR

3 days ago

Ko John Elston teica par ROL Cruise:

A great rewarding experience.

Very pleased with the service. The agent who dealt with us was really good, professional but friendly. We had a good idea of what we wanted and she (Leona) listened well, asked relevant questions and...

Lasīt vairāk

Megan Hammond

ROL Cruise

3 days ago

Thank you for your lovely review. We're pleased to hear that Leona provided helpful and professional service, making the booking process straightforward and enjoyable. It's wonderful to know you're feeling confident and looking forward to your holiday. Thank you for choosing ROL Cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Uzticams klients

Verificēja Feefo

5 days ago

Excellent service, as always

The service received from ROL was, as always, excellent. We had seen a cruise we were interested in and in the phone call to ROL we received all the information necessary - without any persuasion -...

Lasīt vairāk

Megan Hammond

ROL Cruise

4 days ago

Thank you for your lovely review.We're delighted to hear that Liam and Sally provided all the information you needed to book with confidence. It's wonderful to know you received the excellent, no-pressure service you have come to expect from ROL Cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Robert Ewels

Verificēja Feefo

GBR

5 days ago

Ko Robert Ewels teica par ROL Cruise:

Excellent.

Megan Hammond

ROL Cruise

5 days ago

Thank you for your review. We are so pleased to hear that the service was excellent. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Jane Jenkyn

Verificēja Feefo

5 days ago

Ko Jane Jenkyn teica par ROL Cruise:

The person that I spoke to made every effort to help me

Megan Hammond

ROL Cruise

5 days ago

Thank you for your kind review. We're delighted to hear that our team member made every effort to assist you and provide the support you needed. If we can be of further assistance, please do get in touch. Kind regards, The ROL Cruise Team

Nigel Branston

Verificēja Feefo

GBR

10 days ago

Ko Nigel Branston teica par ROL Cruise:

Excellent cruise agents

ROL reps are excellent. Polite and understanding, they have on several occasions (including this one) managed to arrange extras for me that are not part of the advertised package for a given cruise....

Lasīt vairāk

Megan Hammond

ROL Cruise

9 days ago

Thank you for your fantastic review. We're delighted to hear that our team has consistently provided the level of service you've come to expect from ROL. It's wonderful to know that we've been able to help arrange additional extras, provide clear information, and give you the time and support needed to make the right choices for your travels. Your continued loyalty over the years means a great deal to us, and we're especially pleased that you've enjoyed problem-free experiences with every booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Uzticams klients

Verificēja Feefo

10 days ago

v.good conversation with a knowledgeable advisor who understood and addressed my requests.

Megan Hammond

ROL Cruise

9 days ago

Thank you for your kind review. We're pleased to hear that you had a very good conversation with our advisor and that they were able to understand your requirements and provide knowledgeable assistance. We appreciate your feedback and look forward to helping with your future travel plans. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team