Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

ROL Cruise Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 25,564 pārskati

Uzticams klients

Verificēja Feefo

8 days ago

Very good so far

We rang to book our cruise and the Julia the lady spoke to was very helpful. She advised us on details and said further details in few days confirmation of holiday, cabin etc.

Georgia

ROL Cruise

7 days ago

Thank you for your lovely review. We're delighted to hear that Julia was so helpful when assisting with your cruise booking and that she was able to provide clear advice throughout the process. We're sure you'll receive the remaining confirmation details shortly, and we hope you have a wonderful cruise. Kind regards, The ROL Cruise Team.

Uzticams klients

Verificēja Feefo

10 days ago

Helpful

As ever very helpful and efficient

Georgia

ROL Cruise

8 days ago

Thank you for taking the time to leave us a 5-star review. We're pleased to hear that the service you received was both helpful and efficient. Kind regards, The ROL Cruise Team.

Uzticams klients

Verificēja Feefo

11 days ago

First time booking

This is the first time we have booked with ROL. The Agent was very friendly, knowledgable and helpful. Able to answer all our questions with ease.

Georgia

ROL Cruise

8 days ago

Thank you for your wonderful 5-star review. We're delighted to hear that your first booking with ROL Cruise was such a positive experience. It's great to know our agent was friendly, knowledgeable and able to answer all of your questions with ease. We look forward to helping you plan your next cruise. Kind regards, The ROL Cruise Team.

Uzticams klients

Verificēja Feefo

12 days ago

Truthful

Very professional young lady assisted me throughout,making several phone calls to Scenic as I had many questions needing answering . Thank you

Megan Hammond

ROL Cruise

11 days ago

Thank you for your lovely review, we are so pleased to hear that the agent was able to assist with your booking with professionalism. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Sally Wildsmith

Verificēja Feefo

GBR

13 days ago

Ko Sally Wildsmith teica par ROL Cruise:

Experience and knowledgeable

Jake was Extremely knowledgeable and helpful. Told us what we needed to know book many times with ROL always received good service

Megan Hammond

ROL Cruise

12 days ago

Thank you for your amazing review, we’re delighted to hear that you continue to book with us and that Jake provided knowledgeable and helpful service. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Lynda Bailey

Verificēja Feefo

GBR

16 days ago

Ko Lynda Bailey teica par ROL Cruise:

Excellent customer service

Excellent customer service every time I have booked. Full explanation and always take time and give very helpful advice in planning our cruise.

Megan Hammond

ROL Cruise

15 days ago

Thank you for your review, we are delighted to hear that the service was excellent. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Uzticams klients

Verificēja Feefo

16 days ago

Indian trip

Excellent communication. Put me through to the right department without hesitation. Got m we the best deal on my cruise

Megan Hammond

ROL Cruise

15 days ago

Thank you for your review, we are pleased to hear that the service was excellent. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Hilary Wright

Verificēja Feefo

GBR

16 days ago

Ko Hilary Wright teica par ROL Cruise:

Very efficient and professional

Megan Hammond

ROL Cruise

15 days ago

Thank you for your review, we are so pleased to hear that the agent was very efficient and professional. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Uzticams klients

Verificēja Feefo

17 days ago

I have only just started with ROL and the service I received was excellent. I cannot give a lot of information so I think asking for a review is a bit early.

Megan Hammond

ROL Cruise

15 days ago

Thank you for your lovely review, we are so pleased to hear that you had an excellent first experience with us. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Uzticams klients

Verificēja Feefo

19 days ago

Superb

Great recommendations and assistance. Most diligent and helpful. Claire is a super star.

Megan Hammond

ROL Cruise

18 days ago

Thank you for your lovely review, we are so pleased to hear that Claire was able to assist with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team