This was my second trip with Riviera Travel and did not live up to my expectations.Hotels were not 4 star by any stretch of the imagination and hotel staff were very indifferent to us as visitors.The...
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Lorna - Customer Service Advisor
Riviera Travel
10 years ago
Thank you for your review and we are sorry that your experience with us was not in line with your expectations. We work tirelessly to ensure the very highest quality levels for our tours and it is disappointing that you were not happy with your holiday. You can be assured we constantly monitor client feedback and your comments will prove extremely helpful in highlighting key areas that require our attention. Should you wish to discuss the issues raised then please do not hesitate to contact our Customer Services Department at info@rivieratravel.co.uk
This was our third Riviera holiday. All have been excellent and interesting. Some concerns re change of hotel in Croatia last year which was not what it had been cracked up to be but this has been...
Excellent, well organised and with a very good Guide (Andrew) who was not only fluent in the language but also had a great knowledge in the history of this area. The buses and drivers were excellent...
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.