Excellent customer service. Easy to call and ask questions. E mails received a prompt reply.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful feedback. We are delighted to hear that you found our customer service to be excellent and that your interactions were easy and efficient. We appreciate you taking the time to share your positive experience with us.
Atsauksmes par produktu
Augšupielādētā multivide
Skatīt visu multividi (2)
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback. We are delighted to hear that you found your trip to Stockholm and Copenhagen to be well organised, with a good balance of excursions and free time, allowing you ample opportunity to explore both cities.
We are pleased that you were satisfied with the hotels in both locations, noting their convenient positioning, cleanliness, and the quality of the breakfast offerings. We appreciate you sharing your observations about the room sizes in Stockholm.
Excellent in every way, especially escorting travel guide, Kevin, so knowledgable and patience personified
Riviera Travel
Riviera Travel
1 month ago
It's wonderful to hear that your experience was excellent in every way, and we're so pleased that Kevin's knowledge and patience made such a positive impact on your travels.
Atsauksmes par produktu
Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your wonderful feedback about your recent 2-centre holiday with Stockholm and Copenhagen. We are so pleased to hear that it was excellently organised and that you enjoyed your time in both cities. It's great to know that your holiday from 1-7 September 2026 was such a positive experience
Pirkuma datums: 07/09/2026
0
Dalīties
Uzticams klients
Verificēja Feefo
1 month ago
Friendly waiters
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to leave us your feedback. We're delighted to hear you had a positive experience and appreciate you sharing your thoughts.
Atsauksmes par produktu
Augšupielādētā multivide
Skatīt visu multividi (1)
Riviera Travel
Riviera Travel
1 month ago
We are delighted to hear that you had an excellent holiday with us. We appreciate your feedback regarding the shade on the top deck and will take this into consideration.
We are so pleased to hear you had such a positive experience with our service! Thank you for taking the time to share your feedback.
Atsauksmes par produktu
Riviera Travel
Riviera Travel
1 month ago
Thank you for your feedback. We are pleased to hear that you found your Douro, Porto & Salamanca River Cruise to be a very good trip and that Salamanca was worth seeing. We appreciate you sharing your thoughts on the pacing of the holiday.
As already mentioned Carlotta is a standout tour manager. Full of knowledge about her country, and very proud of it too!
Atsauksmes par produktu
Pirkuma datums: 07/09/2026
0
Dalīties
Uzticams klients
Verificēja Feefo
1 month ago
Excellent
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful feedback! We're delighted to hear you had such a positive experience with our service.
Atsauksmes par produktu
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful feedback! We're so pleased to hear you had a lovely holiday and enjoyed the beautiful scenery, interesting visits, excellent food, and service aboard the Douro Splendour.
From initial contact to the 10 days I spent on Thomas Hardy the service was excellent.
Riviera Travel
Riviera Travel
1 month ago
It's wonderful to hear that you had such an excellent experience with us, from your initial contact right through to your 10-day holiday on the Thomas Hardy. We truly appreciate you taking the time to share your feedback.
Atsauksmes par produktu
Riviera Travel
Riviera Travel
1 month ago
We are delighted to hear that you had such an enjoyable 10 days aboard the Thomas Hardy. It's wonderful that you found the staff to be friendly and helpful, and we appreciate you highlighting the excellent support you received from Tony and Lisa, especially with their thoughtful advice on tours. We hope to welcome you back on another Riviera holiday in the future.
Flights, Coach travel and food was fine. The whole tour felt like Riviera's finance team had had too much of an influence in its makeup
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback regarding your recent experience. We are sorry to hear that the overall makeup of the tour did not meet your expectations. We appreciate you letting us know that the flights, coach travel, and food were satisfactory.
Atsauksmes par produktu
Riviera Travel
Riviera Travel
1 month ago
We are sorry that the tour and hotels failed to meet your expectations. If you would like to email us at info@rivieratravel.co.uk we can investigate any issues you had and respond to these.
Difficult to get hold of by phone but I was called back after 4 hours. Felt cared for and listened to organisation was well coordinated
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you felt cared for and listened to. It is wonderful to know that our organisation was well coordinated and that your experience met your expectations. We appreciate you taking the time to share your feedback.
Atsauksmes par produktu
Augšupielādētā multivide
Skatīt visu multividi (2)
Riviera Travel
Riviera Travel
1 month ago
We are delighted to hear that you had a perfect cruise on the Douro River, from start to finish in Porto. It's wonderful that you enjoyed the excursions, even with the personal challenges you experienced due to mobility issues. We understand that navigating cobbled streets can be difficult, and we appreciate you sharing how you found relaxation onboard instead. We are also pleased the weather was favourable and that you enjoyed the wine tasting and sampling of Portuguese dishes.
Exceptional and all we could wish for staff went the extra mile for us all
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that your experience was exceptional and that our staff went the extra mile for you. We appreciate you taking the time to share your feedback.
Atsauksmes par produktu
Riviera Travel
Riviera Travel
1 month ago
It’s wonderful to hear that your recent cruise on the Seine exceeded your expectations. We are delighted that you enjoyed the convenience of our moorings and the seamless arrangements for excursions. It’s also fantastic to know that the all-inclusive nature of the holiday, from meals and drinks to entertainment, contributed positively to your experience. We pride ourselves on the quality of our cabins and are pleased yours was lovely and well-serviced. The exceptional hospitality and catering staff are a testament to our team's dedication, and we’re thrilled they made such a positive impression. We appreciate you highlighting the Seine as an exceptional journey, and we’re glad that your travel with Eurostar provided a comfortable and hassle-free start to your holiday.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.