We are sorry that the curtailment of your river cruise led to disappointment and did not meet your expectations. Thank you for taking the time to share your feedback.
Atsauksmes par produktu
Riviera Travel
Riviera Travel
3 days ago
We are sorry to hear that both the cancellation of your cruise and the outcome of the matter left you feeling disappointed. Whilst we appreciate that our final decision was not the one you had hoped for, we thank you for taking the time to share your feedback.
On the whole Riviera were excellent but trying to get hold of someone on the phone prior to the holiday was challenging. The trip was very well organised and the tour guides used were all really...
Lasīt vairāk
Riviera Travel
Riviera Travel
4 days ago
Thank you for your review.
We are delighted to hear you had a wonderful trip and found the holiday to be well organised, with excellent tour guides, drivers and coaches throughout.
We are sorry that you experienced difficulty reaching us by telephone prior to departure. Due to a high volume of enquiries relating to low water levels and other travel disruption, our teams experienced exceptionally busy periods, which unfortunately led to longer waiting times. We appreciate your patience and are pleased this did not detract from your overall enjoyment of the holiday.
We hope to welcome you on another Riviera holiday soon.
Atsauksmes par produktu
Augšupielādētā multivide
Skatīt visu multividi (4)
Riviera Travel
Riviera Travel
4 days ago
Thank you for your review.
We are delighted to hear you had such a lovely time and enjoyed your stay at the Kristal Palace, along with the excellent food, friendly staff and great company of your fellow travellers.
It is wonderful to know you enjoyed exploring Riva del Garda, the Dolomites, Venice and Verona, as well as the local wine tour. We're especially pleased that you found the tour well organised and made the most of your free time in this beautiful region.
Thank you for your recommendation, and we hope to welcome you on another Riviera holiday soon.
Thank you for your 5* review!
We are thrilled to know that your recent journey with us met your expectations and that our team made such a positive impression.
Atsauksmes par produktu
Riviera Travel
Riviera Travel
4 days ago
Thank you for taking the time to share your feedback with us regarding your recent river cruise.
We are delighted to hear that you thoroughly enjoyed the stunning scenery, exceptional dining, and the warm hospitality of our crew on board. At the same time, we note your comments regarding the early morning disturbance you experienced, and we appreciate you bringing this to our attention.
The whole trip was amazing some very beautiful places. The hotels were of good quality although it would have been better if they had been closer to Lecce and Matera. The food choice for breakfast...
Excellent tour guide who was very knowledgeable and helpful. Friendly staff at the Hotel Reception.
Riviera Travel
Riviera Travel
4 days ago
We are delighted to hear that you enjoyed such a wonderful experience with our team and at the hotel. Thank you for taking the time to share your positive feedback with us.
Atsauksmes par produktu
Riviera Travel
Riviera Travel
4 days ago
We are delighted to hear that you enjoyed such a wonderful holiday filled with memorable excursions and breathtaking scenery. Thank you for choosing us for your travels, and we look forward to welcoming you on another journey soon.
From our tour manager excellent, Captain and crew excellent, cabin maintenance excellent.
From the dinning staff there is room for a little bit of improvement .
Riviera Travel
Riviera Travel
3 days ago
Thank you for your review of your Croatian cruise.
We are delighted to hear that you had such an enjoyable week and that your Tour Manager, Captain, crew and cabin maintenance team all contributed so positively to your experience. We will be pleased to share your kind comments with the relevant teams.
We also appreciate your feedback regarding the dining service and have shared your comments for review as we continually look for opportunities to enhance our guests' experience.
Atsauksmes par produktu
Riviera Travel
Riviera Travel
3 days ago
Thank you for your review of your Croatian cruise.
We are delighted to hear that you had such a wonderful holiday and enjoyed the ship, cabins, itinerary and swim stops. It is also lovely to know that the Captain's skill, the helpful deck crew and the onboard team all contributed positively to your experience.
We were especially pleased to read your comments about Fee. We will ensure your kind words are shared with her and the relevant teams. It is clear that her professionalism, enthusiasm and dedication played a significant part in making your holiday so memorable.
We also appreciate your feedback regarding the guide in Split and the onboard dining experience. Your comments have been shared for review, as we continually seek to improve our guests' experience. We were, however, pleased to hear that you enjoyed the Captain's Dinner, the opportunities to dine ashore and the friendly atmosphere that developed amongst the group throughout the cruise.
It is wonderful to know that you would recommend this holiday to others and would choose to travel with Riviera again.
Pirkuma datums: 24/09/2026
0
Dalīties
Uzticams klients
Verificēja Feefo
7 days ago
Everything well organised and delivered on time . Excellent tour guide
Riviera Travel
Riviera Travel
7 days ago
We are delighted to hear that you had such a wonderful experience with our tours and appreciated the seamless organisation and guidance provided.
Atsauksmes par produktu
Riviera Travel
Riviera Travel
7 days ago
Thank you for sharing your feedback with us. We are delighted that you enjoyed the wonderful weather, scenery, excursions, and the excellent guidance throughout your trip. We do, however, take note of your feedback regarding the accommodation and will certainly reflect on this to ensure we continue improving our guests' overall experience. We hope to welcome you back again soon.
Very good from booking to the holiday and back to the airport you felt looked after
Riviera Travel
Riviera Travel
7 days ago
Thank you for sharing your positive experience with us. We are delighted to know that you felt well looked after throughout your journey with us.
Atsauksmes par produktu
Augšupielādētā multivide
Skatīt visu multividi (4)
Riviera Travel
Riviera Travel
7 days ago
We are delighted to hear that you enjoyed a well-balanced tour with us and appreciated the sociable atmosphere. Thank you for sharing your positive experience with our holiday.
Our tour guide was excellent, calm, approachable, a good sense of humour, polite and respectful, and always willing to help out. Our timetable was well planned and executed! the drivers were also...
Lasīt vairāk
Uzticams klients
7 days ago
Riviera Travel
Riviera Travel
7 days ago
We are delighted to hear that you had such a wonderful tour experience, from the excellent guidance and transport to the well-organised itinerary.
Atsauksmes par produktu
Riviera Travel
Riviera Travel
7 days ago
We are delighted to hear that you enjoyed such a wonderful journey and appreciated our accommodation, dining, and knowledgeable guides. It is wonderful to know that everything met your expectations and that you felt so well looked after throughout your holiday.
Pirkuma datums: 28/09/2026
0
Dalīties
EW
Ed Wilkowski
Verificēja Feefo
GBR
7 days ago
Ko Ed Wilkowski teica par Riviera Travel:
There was no problems.
Riviera Travel
Riviera Travel
7 days ago
Thank you for sharing your positive feedback with us. We are delighted to know that everything went smoothly during your experience.
Atsauksmes par produktu
Riviera Travel
Riviera Travel
7 days ago
We are delighted to hear that you enjoyed such a smooth and well-organised trip, and that our hotel selections and knowledgeable guides contributed to a wonderful overall experience.
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Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.