Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Red Funnel Isle of Wight Ferries Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 57,563 pārskati

Uzticams klients

Verificēja Feefo

12 years ago

Courteous staff, such a difference from the surly nature of the staff of your main…

Courteous staff, such a difference from the surly nature of the staff of your main competitor,who Inow avoid using

Pirkuma datums: 14/11/2013

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Verificēja Feefo

12 years ago

Cannot fault service, and helpfulness of staff (I normally travel with a disabled passenger).

Uzticams klients

12 years ago

Good

Pirkuma datums: 14/11/2013

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Verificēja Feefo

12 years ago

the inside smelt of some sort of fuel and had to spend majority of journery…

the inside smelt of some sort of fuel and had to spend majority of journery outside

Red Funnel Isle of Wight Ferries

12 years ago

We are sorry to hear this, your feedback will be passed onto the Exec. team for the respective ship. In the meantime, thank you for letting us know.

Pirkuma datums: 14/11/2013

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Verificēja Feefo

12 years ago

Travelled midweek to Cowes and had great service right through from booking on line to…

Travelled midweek to Cowes and had great service right through from booking on line to arriving back in Southampton.

Pirkuma datums: 14/11/2013

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Verificēja Feefo

12 years ago

comfortable crossing

Pirkuma datums: 14/11/2013

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Verificēja Feefo

12 years ago

Everything was good apart from the cafe, while waiting for the ferry at Southampton I…

Everything was good apart from the cafe, while waiting for the ferry at Southampton I had a up of tea. The cafe was very dirty and unclean and the toilets were discussting. I won't be going in there...

Lasīt vairāk

Red Funnel Isle of Wight Ferries

12 years ago

So sorry to hear this, an investigation is under way as to why these areas had not been cleaned. Please be assured it is not our normal standard.

Pirkuma datums: 14/11/2013

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Verificēja Feefo

12 years ago

Very impressed with the friendlyness of the staff

Pirkuma datums: 14/11/2013

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Verificēja Feefo

12 years ago

pleasant staff and very helful

Pirkuma datums: 14/11/2013

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Verificēja Feefo

12 years ago

HJave always found Red Funnel to be more helpful both in person and online than…

HJave always found Red Funnel to be more helpful both in person and online than the alternative.

Pirkuma datums: 14/11/2013

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Verificēja Feefo

12 years ago

Could not get on the sailing I wanted to, I was at the terminal in…

Could not get on the sailing I wanted to, I was at the terminal in time but due to winter maintenance the ferry left not full but without me. More pre warning should be given to regular travellers...

Lasīt vairāk

Red Funnel Isle of Wight Ferries

12 years ago

We are sorry you were not able to travel on your intended sailing which was due to a temporary reduction in vehicle capacity whilst the upper linkspan surfaces were treated with anti-slip paint before the worst of the winter weather. Whilst pre-booked customers were unaffected there wasn't time to widely pre-advertise the change as the decision to go ahead was based on a 24hr weather window - the time needed for the new coating to cure. Please accept our apologies for the inconvenience and if you are not already a member please sign-up for our email newsletters at www.myredfunnel.co.uk or follow us on twitter for the latest service news.

Pirkuma datums: 14/11/2013