Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Red Funnel Isle of Wight Ferries Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 57,563 pārskati

Uzticams klients

Verificēja Feefo

12 years ago

All very good & helpful staff

Pirkuma datums: 15/11/2013

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Verificēja Feefo

12 years ago

frequant traveller and consistantly good service. However this trip I took my elderly mother when booking…

frequant traveller and consistantly good service. However this trip I took my elderly mother when booking i requested easy access to the passenger decks. When we arrived at East Cowes port I...

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Pirkuma datums: 15/11/2013

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Verificēja Feefo

12 years ago

I use the ferry several times per week and on most occasions the staff availability and…

I use the ferry several times per week and on most occasions the staff availability and assistance is good. Ferry's however run late too often. The cost to Island residents is inconsistent and...

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Pirkuma datums: 15/11/2013

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Verificēja Feefo

12 years ago

I travel with Red Funnel on a fairly regular basis, either to visit family on the…

I travel with Red Funnel on a fairly regular basis, either to visit family on the mainland or for specialist hospital visits. There is never any consistency in how the boats are loaded, the order in...

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Pirkuma datums: 15/11/2013

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Verificēja Feefo

12 years ago

Regular user of the RF & RJ - always happy with service

Pirkuma datums: 15/11/2013

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Verificēja Feefo

12 years ago

The crew are always courteous and the ferry is always on time, it is a…

The crew are always courteous and the ferry is always on time, it is a pleasure travelling to the Island. I am also pleased that occasionally you are able to offer some discounted fares.

Pirkuma datums: 15/11/2013

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Verificēja Feefo

12 years ago

I do really enjoy travelling with Red Funnel; all of the staff are always so pleasant…

I do really enjoy travelling with Red Funnel; all of the staff are always so pleasant and efficient. I like the innovation of the number plate recognition system - makes check in so easy, but still...

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Uzticams klients

12 years ago

Having read the previous comments regarding lack of interventions by staff, in particular about dogs, I should add: I was particularly surprised and impressed that a member of staff asked me if I minded if a couple with a dog came to sit next to me. The couple, an elderly lady and her daughter were charming and their rescue dog very well behaved. It was nice to be asked, nonetheless.

Red Funnel Isle of Wight Ferries

12 years ago

That's good to hear - we just need to be more consistent! Thank you for the feedback and for travelling with us, its appreciated.

Pirkuma datums: 15/11/2013

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Verificēja Feefo

12 years ago

Red Funnel are the ferry of choice for us, but even so the experience is…

Red Funnel are the ferry of choice for us, but even so the experience is sometimes less than perfect, mainly due to the behaviour of other passengers, which the staff always ignore. Despite the...

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Pirkuma datums: 15/11/2013

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Verificēja Feefo

12 years ago

Ferry times from East Cowes are inconvenient. One Ferry at 7:15AM and the next at…

Ferry times from East Cowes are inconvenient. One Ferry at 7:15AM and the next at 9AM is not good timing for those who travel to jobs in the morning. Nearly 2 hours between ferries in the rush hour?...

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Red Funnel Isle of Wight Ferries

12 years ago

Sorry; with each boat being drydocked and refitted in turn through the winter the gap between sailings is 90 minutes - if we could operate more peak time winter sailings we would.

Pirkuma datums: 15/11/2013

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Verificēja Feefo

12 years ago