Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Red Funnel Isle of Wight Ferries Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 57,694 pārskati

Uzticams klients

Verificēja Feefo

12 years ago

Staff in steam coffee are rude and grumpy.

Red Funnel Isle of Wight Ferries

12 years ago

Sorry to hear this, if you could let us know whether this is onboard a ferry or at one of the terminals we will investigate. You can contact us at customerservices@redfunnel.co.uk if you prefer. Please accept our apologies in the meantime.

Pirkuma datums: 20/11/2013

Uzticams klients

Verificēja Feefo

12 years ago

On the whole good but long queues for Refuel and only one till in operation. where…

On the whole good but long queues for Refuel and only one till in operation. where a lot of customers were only after teas & coffees but had to wait in the food queue. Last ferry from Southampton...

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Pirkuma datums: 20/11/2013

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Verificēja Feefo

12 years ago

Vegetarian food is very poor

Pirkuma datums: 20/11/2013

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Verificēja Feefo

12 years ago

As always we had a very pleasant time while using Red Funnel

Pirkuma datums: 20/11/2013

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Verificēja Feefo

12 years ago

No fuss & staff helpful

Pirkuma datums: 19/11/2013

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Verificēja Feefo

12 years ago

We have been going to the Island for 23 years, and usually have a curteous…

We have been going to the Island for 23 years, and usually have a curteous response from all the staff, our journey out to the Island was good, we ended up having to put our top box on our car as we...

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Uzticams klients

12 years ago

.......

Pirkuma datums: 19/11/2013

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Verificēja Feefo

12 years ago

Good value for money, stress free crossing, hot and cold food and drinks available, as…

Good value for money, stress free crossing, hot and cold food and drinks available, as well as a lift to help me with my buggy. Only didn't give them an excellent as i think the food/drinks are a...

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Pirkuma datums: 19/11/2013

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Verificēja Feefo

12 years ago

Brilliant service as always, reasonable price for the time of year and service on time

Pirkuma datums: 19/11/2013

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Verificēja Feefo

12 years ago

We returned to the Island on the 2100 hrs car ferry from Southampton on Sunday…

We returned to the Island on the 2100 hrs car ferry from Southampton on Sunday evening which was wet and cold. The hot drinks machine at the terminal was turned off and the snacks machine kept...

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Uzticams klients

12 years ago

Why has there only been just one "comment" from Red Funnel on 9 pages of reviews?

Red Funnel Isle of Wight Ferries

12 years ago

Sorry to hear about these issues, it must have been quite frustrating. We will of course forward your comments to the Food & Beverage team. Incidentally, we read all customer reviews and respond to as many as possible.

Pirkuma datums: 19/11/2013

Uzticams klients

Verificēja Feefo

12 years ago

Ferry punctual and clean, food service good, staff pleasant. Electronic booking easy. Quick comment on web…

Ferry punctual and clean, food service good, staff pleasant. Electronic booking easy. Quick comment on web site. The large PDF is linked, but "A resized pdf version is also available for download...

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Pirkuma datums: 19/11/2013