Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Red Funnel Isle of Wight Ferries Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 57,704 pārskati

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Verificēja Feefo

12 years ago

Recognised our car from the booking, quickly dealt with; Ferry on time, quickly on board…

Recognised our car from the booking, quickly dealt with; Ferry on time, quickly on board and left on time. Arrived East Cowes on schedule - what more do you want?

Pirkuma datums: 21/11/2013

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Verificēja Feefo

12 years ago

Just one thing - perhaps alert passengers who are not familiar with the IOW and…

Just one thing - perhaps alert passengers who are not familiar with the IOW and Cowes particularly that the passenger ferry is on one side of the river and that if you travel to the wrong side of the...

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Pirkuma datums: 21/11/2013

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Verificēja Feefo

12 years ago

Come and go to Island about 6 or 7 times a year. Always go by…

Come and go to Island about 6 or 7 times a year. Always go by Red Funnel. Staff are always friendly and helpful. Am disabled but staff always more than happy to help and load us first and put us near...

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Pirkuma datums: 21/11/2013

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Verificēja Feefo

12 years ago

As always - friendly staff, prompt departures. One small thing, when buying food it can often…

As always - friendly staff, prompt departures. One small thing, when buying food it can often be the case that by time you are served there are limited tables available as they are taken up by...

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Pirkuma datums: 21/11/2013

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Verificēja Feefo

12 years ago

Both legs of journey left late, ferry was cold dispute having many layers on!

Red Funnel Isle of Wight Ferries

12 years ago

Sorry to hear this, hopefully these sailings didn't arrive late and cause you too much inconvenience. It is difficult to keep the ship's warm on cold days during the turn around as the doors to the car decks are left open - we are investigating whether the settings can be changed. In the meantime, thank you for your feedback.

Pirkuma datums: 21/11/2013

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Verificēja Feefo

12 years ago

Always an efficient service

Pirkuma datums: 21/11/2013

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Verificēja Feefo

12 years ago

Booking system excellent Usually travel with a dog who cannot be left in our car so…

Booking system excellent Usually travel with a dog who cannot be left in our car so the accommodation on most of your ferries is cold, damp, noisy and frankly thoroughly unpleasant.

Red Funnel Isle of Wight Ferries

12 years ago

We agree, we need to make improvements for pet owners - changes are currently being considered so watch this space. In the meantime, thanks for travelling with us.

Pirkuma datums: 21/11/2013

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Verificēja Feefo

12 years ago

Price really good. Service fine.

Pirkuma datums: 21/11/2013

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Verificēja Feefo

12 years ago

Now that the Red Jet is back to a full service it's an enjoyable and…

Now that the Red Jet is back to a full service it's an enjoyable and punctual, if somewhat expensive commute to Southampton. With sufficient space on board I can now arrive at the terminal just as...

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Pirkuma datums: 21/11/2013

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Verificēja Feefo

12 years ago

Everything fine except fares - exorbitant ! ( no doubt due to having a captive…

Everything fine except fares - exorbitant ! ( no doubt due to having a captive market with no choice except Wight Link ferries, who are just as dear.) We have an apartment on the Isle of Wight and...

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Pirkuma datums: 21/11/2013