Hi Roger, that’s a fantastic review, thanks. Always happy to help, so let us know if you need anything else!
Atsauksmes par produktu
primrose-uk
Primrose
5 days ago
Thanks for your feedback, Roger – we’re glad you love the look of the panels, and we’ll certainly keep your comments about longevity in mind for future improvements.
Thanks for sharing your thoughts, John – I’m really sorry to hear we’ve let you down this time. We do appreciate the feedback and will use it to improve our service going forward.
Atsauksmes par produktu
primrose-uk
Primrose
5 days ago
Thanks John for taking the time to share this. It’s never easy to hear we’ve disappointed a customer, but your feedback will help us improve, so thank you.
Ok apart from the lack of screws and instructions with the item
primrose-uk
Primrose
6 days ago
Thanks for your feedback – I’m glad you’re happy with the price, but I’m sorry the screws and instructions were missing. Please contact our customer service team so we can arrange to send these out or help you further.
Atsauksmes par produktu
primrose-uk
Primrose
6 days ago
Thanks for sharing your experience and feedback – I’m glad you’re overall happy with it, but I’m sorry about the missing screws/instructions and stability issue. We’ll pass this on to improve future orders and product design.
Fantastic Customer Service from Primrose, they were very efficient and dispatched my replacement mirror very quickly!
primrose-uk
Primrose
6 days ago
Thanks, Steph – we’re delighted you’re happy with your mirror and that the replacement arrived quickly! Your lovely feedback about our customer service really means a lot to us.
Atsauksmes par produktu
primrose-uk
Primrose
6 days ago
Thanks so much, Steph – I’m delighted you love your mirror and that our team could quickly sort the damaged one for you; we really appreciate you taking the time to share such lovely feedback.
Primrose apologised and sent me another panel. The second one was as bad as the first though. Used Primrose before but may not in the future
primrose-uk
Primrose
6 days ago
Thanks Anthony for taking the time to share this. We try hard to get these things right – but I see we got it wrong this time, and I’m really sorry we’ve left you feeling this way.
Atsauksmes par produktu
primrose-uk
Primrose
6 days ago
Thanks for sharing this, Anthony – I’m sorry the willow screening wasn’t as private as you’d hoped. Your workaround is really helpful feedback for us, and we’ll use it to review the product.
Oh no, that’s so disappointing – we like to think we can do much better than that. Could you email us with your details and a reference to this review so we can look into what went wrong?
Atsauksmes par produktu
primrose-uk
Primrose
8 days ago
Thanks for sharing this; I’m really sorry your order never arrived and that we’ve lost your trust. We’ll use your feedback to improve, but if you’d like us to look into what went wrong in more detail, please email our customer service team.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.