Looking at reviews it seems I'm having the same problem, ordered on 03/09 and tracking is stuck on leaving abroad. I understand this takes a little time but 7 days is a bit of a mickey take to be...
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Oscar
PharmXtra
4 years ago
Hi there,
We have experienced some issues with the tracking numbers. However, this issue has now been resolved, and your tracking numbers will be updated soon. Please allow more time for Royal Mail to activate your tracking number.
Sorry for the inconvenience and thank you for your patience.
Kind Regards
EU Meds
4
Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
Still have received the order
Still haven’t received my order
Oscar
PharmXtra
4 years ago
Hi there,
We have experienced some issues with the tracking numbers. However, this issue has now been resolved, and your tracking numbers will be updated soon. Please allow more time for Royal Mail to activate your tracking number.
Sorry for the inconvenience and thank you for your patience.
Kind Regards
EU Meds
4
Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
Ordered 02/09/2022 and tracking still says “dispatched to Royal Mail”. Have contacted Customer Services numerous times and I’m told different things every time. No idea when or if I will receive....
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Oscar
PharmXtra
4 years ago
Good afternoon,
As we ship your parcel within the EU, this process can take up to 2 working days.
I can confirm your parcel has been dispatched, and once Royal mail has scanned your tracking number, you will be updated.
Due to Royal Mail strikes, there may also be further delays.
Uzticams klients
4 years ago
Your response doesn’t add up. If it takes 2 days to ship then why I am still waiting for Royal Mail to receive 7 days later?
You can’t blame Royal Mail either as the strike is cancelled!
7
Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
0/5
I haven’t received anything and it’s been 7days since order placed.
Emailed customer service and they blamed postal strikes which of course were called off due to the Queen’s death.
The link...
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Oscar
PharmXtra
4 years ago
Hi there,
I can see you have been in contact with our customer support team
For any other issues please reply back to them on the same thread.
Kind Regards
2
Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
Not bad but too many excuses
The website is efficient and the overall process smooth, with decent communications. However delivery can be very slow, i am still waiting after around 8 days and the Royal Mail tracker doesn’t offer...
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Oscar
PharmXtra
4 years ago
Hi there,
I'm sorry to hear about this. Unfortunately, we are experiencing delays at the moment with our orders and we are deeply sorry about this.
Please get in contact with our customer support team for further help.
Kind Regards
4
Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
Providing a much needed service 👌
Have bought many times in the past , although they have had problems I have never been ripped off and always had my order . If there was a problem I have had a refund . They are providing a service...
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Oscar
PharmXtra
4 years ago
Hi there.
Thank you for this positive review.
Kind Regards
1
Dalīties
AN
Andrew
Verificēja Feefo
Chesterfield
4 years ago
Ko Andrew teica par PharmXtra:
Great service
Breadth of available treatments, ease of ordering, professional protocol, prompt delivery
Oscar
PharmXtra
4 years ago
Hi Andrew,
Thank you for this 5 - star review.
Kind Regards
1
Dalīties
GE
Geoff
Verificēja Feefo
Leeds
4 years ago
Ko Geoff teica par PharmXtra:
Quick and efficient service
Quick and efficient service.
Oscar
PharmXtra
4 years ago
Hi Geoff,
Thank you for this positive 5-star review.
Kind Regards
0
Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
Reliable, confidential and delivered to my door. Trusted provider.
Oscar
PharmXtra
4 years ago
Hi there,
Thank you for this 5-star review.
Kind Regards
0
Dalīties
JA
Jane
Verificēja Feefo
4 years ago
Ko Jane teica par PharmXtra:
Great
Easy process simple consultation quick approvement. From placing the order to delivery it took 6 days. Although eu meds don’t respond to you via email straight away you do get a answer eventually....
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Oscar
PharmXtra
4 years ago
HI Jane,
Thank you for this extremely informative review.
We really do appreciate it.
Kind Regards
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.