Good customer service and fast processing of my order and speedy delivery
Oscar
PharmXtra
4 years ago
Hi Dave,
Thank you for this 5-star review.
Kind Regards
0
Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
Poor delivery service
Delivery is very poor. I have now been waiting 8 days for my items. EU Meds are using Royal Mail tracked, however, status hasn’t changed in 8 days.
Oscar
PharmXtra
4 years ago
Hi there,
We are so sorry for the delays. Please be assured your parcel has left our pharmacy and is currently on its way to Royal Mail.
Once Royal Mail has scanned your parcel they will confirm your delivery date and time.
I would advise to wait for your tracking number to be scanned and activated by Royal Mail. Unfortunately due to technical issues with Royal Mails system, it is taking much longer than usual for scans to be shown on the tracking page. We are also currently back logged with high volumes of orders, so this is also causing a slight delay. We really appreciate your patience during this time and sincerely apologise for any inconvenience caused.
Unfortunately until your tracking has updated with Royal Mail, we do not have any further updates at this time.
Kind Regards
Uzticams klients
4 years ago
This is the same excuse I have been receiving for you get a week now. I have ordered other products where delivery with Royal Mail hasn’t been an issue.
3
Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
Long wait
Haven't recieved it yet over a week and dishonest time frames given
Oscar
PharmXtra
4 years ago
Hi there,
Unfortunately, once your order is with Royal Mail, we can only see what you can see.
On your tracking number it says the time frame in which they expect to deliver.
Please keep an eye on this for anymore updates.
Kind Regards
3
Dalīties
DA
Daniel
Verificēja Feefo
4 years ago
Ko Daniel teica par PharmXtra:
Still not received
I still have not received the order although it was placed a week ago (5/9/22) there is also no simple way of communicating this on the website
Oscar
PharmXtra
4 years ago
Hi there,
All you have to do in order to communicate with us, is through our 'contact us' section as the bottom of our website.
Please email there in order to be kept up to date with the process of your order.
Kind Regards
3
Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
easy to deal with fast delivery will buy from u again
Oscar
PharmXtra
4 years ago
Hi there,
Thank you for this 5-star review.
Kind Regards
0
Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
I have now placed two orders and not received anything yet! One was at the beginning of August! Never had a problem before.
Oscar
PharmXtra
4 years ago
Hi there,
We have experienced some issues with the tracking numbers. However, this issue has now been resolved, and your tracking numbers will be updated soon. Please allow more time for Royal Mail to activate your tracking number.
Sorry for the inconvenience and thank you for your patience.
Kind Regards
EU Meds
Uzticams klients
4 years ago
Thank you for getting back to me.
5
Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
Top class customer service and quick deliver.
Oscar
PharmXtra
4 years ago
Hi there,
Thank you for this 5-star review.
Kind Regards
0
Dalīties
AN
Anita
Verificēja Feefo
4 years ago
Ko Anita teica par PharmXtra:
Easy ordered and quick service which arrived within a few days well packaged
Oscar
PharmXtra
4 years ago
Hi Anita,
Thank you for this 5-star review.
Kind Regards
1
Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
Firs class very efficient
Oscar
PharmXtra
4 years ago
Hi there,
Thank you for this positive review. We appreciate this and we hope we can keep being a fast and reliable
service.
Kind Regards
1
Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
Brilliant as usual but after a long shortage of meds!
Brilliant service as usual after a quite long shortage of meds which are now back in stock!!
Oscar
PharmXtra
4 years ago
Hi there,
Thank you for this 5 -star review.
Kind Regards
EU Meds
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Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.