Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Petcover Australia atsauksmes

Tiek rādīti visi 2,293 pārskati

Natalie

Verificēja Feefo

Benalla

10 years ago

Ko Natalie teica par Petcover Australia:

The girl I spoke to was very friendly, helpful and informative.

Petplan Australia

Petcover Australia

10 years ago

Hi Natalie & Julian

Thank you very much for your kind feedback. I will pass this onto the sales department :)
Have a good day.

Kind Regards

-The Petplan Team

Pirkuma datums: 02/06/2016

Uzticams klients

Verificēja Feefo

10 years ago

Pet Plan is everything you need for pet insurance

I have had other pet insurances with previous dogs and felt they were not as good as pet plan.

Petplan Australia

Petcover Australia

10 years ago

Hi Susan

Thank you for your excellent feedback. We are very glad you enjoy our service :)

Have a pleasant week.

Kind Regards

-The Petplan Team

Pirkuma datums: 05/06/2016

Cathy

Verificēja Feefo

Agnes Banks NSW

10 years ago

Ko Cathy teica par Petcover Australia:

Better internal communication

Due to extreme wet weather & local flooding the vet check had to be delayed which was approved by Pet Plan - no problems with that, the new date that the vet cert & lease documentation had to be in...

Lasīt vairāk

Petplan Australia

Petcover Australia

10 years ago

Hi Cathy

Thank you for your feedback. I will pass this onto the Underwriting Department to review.
I hope you have a pleasant week.

Kind Regards
- The Petplan Team

Pirkuma datums: 03/06/2016

Uzticams klients

Verificēja Feefo

10 years ago

Good

Excellent

Petplan Australia

Petcover Australia

10 years ago

Hi Peter & Makayla

Thank you for your feedback :)
Have a good week!

Kind Regards

- The Petplan Team

Pirkuma datums: 13/04/2016

Uzticams klients

Verificēja Feefo

10 years ago

Very good so far

Good so far although haven't had to claim anything as yet

Petplan Australia

Petcover Australia

10 years ago

Hi Jessie

Thank you very much for your feedback!
Have a great week :)

Kind Regards

-The Petplan Team

Pirkuma datums: 31/05/2016

Angela

Verificēja Feefo

10 years ago

Ko Angela teica par Petcover Australia:

Always provide a timely service and very understanding of our pet's needs.

Petplan Australia

Petcover Australia

10 years ago

Hi Angela

Thank you very much for your feedback!
We are happy that you have enjoyed our service thus far :)

Kind Regards

-The Petplan Team

Pirkuma datums: 31/05/2016

Marilyn

Verificēja Feefo

Western Australia

10 years ago

Ko Marilyn teica par Petcover Australia:

Service from the 2 ladies we dealt with in Victoria very helpful.

We thought it a very comprehensive pet insurance policy

Petplan Australia

Petcover Australia

10 years ago

Hi Marilyn & Glenis

Thank you very much for your feedback!
We will make sure we pass this onto those ladies :)

Have a great week!

-The Petplan Team

Pirkuma datums: 03/06/2016

Uzticams klients

Verificēja Feefo

10 years ago

Frustrated that they lied to me.

I was told I would receive four weeks free but did not receive it when I signed up by phone. When I rang back a few days later was told that the supervisor would fix it and send me an email to...

Lasīt vairāk

Petplan Australia

Petcover Australia

10 years ago

Hi Cherie

Thank you for your feedback. I will pass this onto the team who handles the 4 weeks free policies, and ask them to follow up on this for you.

Kind Regards

- The Petplan Team

Pirkuma datums: 03/06/2016

Uzticams klients

Verificēja Feefo

10 years ago

Really helpful staff

Petplan Australia

Petcover Australia

10 years ago

Hi Laura

Thank you very much for your feedback!
We will pass it onto everyone :)

Kind Regards

-The Petplan Team

Pirkuma datums: 29/05/2016

Michelle

Verificēja Feefo

Bunbury WA

10 years ago

Ko Michelle teica par Petcover Australia:

Costly

Service was good, but after reviewing other pet insurance, we are finding the the cost should not include excess of 150.00 dollars per vet procedures. When the premiums are already very high. We are...

Lasīt vairāk

Petplan Australia

Petcover Australia

10 years ago

Hi Michelle

Thank you for your feedback on our service.

Kind Regards

- The Petplan Team

Pirkuma datums: 29/05/2016