Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Petcover Australia atsauksmes

Tiek rādīti visi 2,293 pārskati

Uzticams klients

Verificēja Feefo

10 years ago

Great informative service

Very helpful, able to do it all over the phone, fitted into my busy schedule. I would recommend them to other pet owners

Petplan Australia

Petcover Australia

10 years ago

Hi Lahra

Thank you very much for your excellent feedback. We are very glad we could be of assistance :)
Have a great week.

- The Petplan Team

Pirkuma datums: 11/06/2016

Uzticams klients

Verificēja Feefo

10 years ago

I found their service appalling - I had called almost a year ago to transfer the policy over from my ex husbands to my name. they advised it was done, and changed the payment to come out of a...

Lasīt vairāk

Petplan Australia

Petcover Australia

10 years ago

Hi Rania

Thank you for your feedback. I will pass this on and investigate this further for you.

Kind Regards

-The Petplan Team

Pirkuma datums: 09/06/2016

Lisa

Verificēja Feefo

10 years ago

Ko Lisa teica par Petcover Australia:

Very Helpful on all occasions , when I enquired about our new policy.

The People who served me over the telephone on a few occasions , were very helpful and clear with my policy options. I have had dog insurance with Pet Plan, and have claimed . Couldn't have been...

Lasīt vairāk

Petplan Australia

Petcover Australia

10 years ago

Hi Lisa

Thank you for your excellent feedback. I will pass this on to both the Sales & Claims Departments :)

Have a great week.

- The Petplan Team

Pirkuma datums: 09/06/2016

Jan

Verificēja Feefo

10 years ago

Ko Jan teica par Petcover Australia:

I have recommended my friends to use pet plan for their pet insurance all done by email it was very easy price is a little expensive but I guess you get what you pay for

Petplan Australia

Petcover Australia

10 years ago

Hi Jan & Monty

Thank you very much for your feedback! We are glad you are happy with our service.
Have a great week!

- The Petplan Team

Pirkuma datums: 09/06/2016

Uzticams klients

Verificēja Feefo

10 years ago

Spoke to Poppy and told her I wanted to extend my free 6 was insurance and she told me she would send all paperwork through to me before free policy expired...expiry date came and passed and heard...

Lasīt vairāk

Petplan Australia

Petcover Australia

10 years ago

Hi Angela

Thank you for your feedback. I will pass this onto the Sales Department to investigate this further for you.

Kind Regards

- The Petplan Team

Pirkuma datums: 08/06/2016

Joan

Verificēja Feefo

Helena Valley western Australia

10 years ago

Ko Joan teica par Petcover Australia:

Petplan efficiency

Very pleased with the prompt and efficient service received from Petplan when dealing with a claim that we lodged. Their phone staff were also very helpful in dealing with our enquiries during the...

Lasīt vairāk

Petplan Australia

Petcover Australia

10 years ago

Hi Joan

Thank you very much for your feedback! We are very glad you found our service and clams process efficient!
I will pass this onto both the Sales and Claims Teams!

Kind Regards

-The Petplan Team

Pirkuma datums: 07/06/2016

Uzticams klients

Verificēja Feefo

10 years ago