Hi,
Thanks for your feedback.
We reached out on 27/04/26 to let you know that your parcel was unfortunately damaged in transit.
Please respond at your earliest convenience.
Kind regards,
OPS
Pirkuma datums: 20/04/2026
0
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Uzticams klients
Verificēja Feefo
5 months ago
Great price
Quick delivery
Parcel was intact on delivery
item arrived damaged and no reply from customer service
OPS TEAM
Online Pound Store
5 months ago
Hi Valentinas,
Thanks for your feedback.
We've had a look and can't see any emails regarding this order number and/or from your email address.
A member of our customer service team has reached out for more information.
Should you wish to contact us in future, please email us at info@onlinepoundstore.co.uk or call us on 0161 817 5113.
Kind regards,
OPS
They have normally been great but this past order was smushed into one box without any bubble wrap or protection. Bottles of shampoo and conditioner had popped open during transport, skin care...
Lasīt vairāk
OPS TEAM
Online Pound Store
5 months ago
Hi Erin, Thank you for being a loyal customer and for your honest feedback. I am very sorry to hear that this order didn't meet our usual standards. We take great pride in our packing, so it's clear we fell short here.
I have just sent you a private message so we can identify exactly what went wrong and resolve this for you immediately. We’d love the chance to put this right.
Kind regards,
OPS
Atsauksmes par produktu
Pirkuma datums: 24/04/2026
0
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Verificēja Feefo
5 months ago
Would highly recommend buying from you , my order is always delivered on time and always good quality items
Was having trouble getting my hair dye ,didnt want to try a different make,, then i saw it on your site, hooray, ordered 8 very quick service thank you.
Atsauksmes par produktu
Pirkuma datums: 24/04/2026
0
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Uzticams klients
Verificēja Feefo
5 months ago
Fast delivery
Atsauksmes par produktu
Pirkuma datums: 24/04/2026
0
Dalīties
Uzticams klients
Verificēja Feefo
5 months ago
Really good value products. Customer service is fantastic, really quick response and very helpful. I had a parcel misplaced on the courier side and when I contacted them, it was all sorted really...
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.